岗位职责
1 接受并处理客人的问询及预定,将文华东方的传奇式服务传递给客人
2 接待水疗中心的客人,为客人协调安排合适的水疗疗程
3 与理疗师进行团队协作,使我们的客人称心满意
4 根据日常运营协助更新SOP
任职要求
1 熟悉水疗接待以及相关产品知识
2 良好的英文听说读写能力
2 良好的团队合作及沟通能力
北京王府井文华东方酒店坐拥紫禁城等中国地标性景观,房间面积宽绰,在北京同类型房型中首屈一指。融合现代美学与中国古典装饰意蕴,酒店设有两间餐厅和一间酒吧,均可通往宽敞的屋顶露台花园。酒店拥有享誉全球的文华东方水疗服务,提供屡获殊荣的经典康体项目。同时配有设备先进的健身中心及享有自然采光的25米长室内泳池。Our stylish hotel overlooks landmarks such as The Forbidden City and offers some of the largest rooms and suites in Beijing. Blending contemporary aesthetics with classic Chinese décor, the hotel is home to two restaurants and a bar, all of which open onto an expansive rooftop garden terrace. With an exquisite spa offering signature wellness programmes, a fitness centre and a 25m indoor lap pool with sky roof, Mandarin Oriental Wangfujing will provide the ideal intimate retreat for Beijing residents and visitors alike.