• 五险一金
• 技能培训
• 带薪年假
• 人性化管理
• 管理规范
• 岗位晋升
• 包吃包住

FINANCIALRETURNS: 
l Participate in the preparationof the annual departmental operating budget and financial plans. Monitor budgetand control labour costs and expenses with a focus on rate strategy, buildinginitiatives and inventory management. 
l Oversee night audit functionand preparation of daily financial reports. 
l Prepare and submitstatistical, performance, and forecast analyses and reports as required. 
l Maintain procedures forsecurity of monies, credit and financial transactions, guest security, andinventory control.  
·       Use company systems and processes to maximise revenue.Develop plans to increase occupancy and ADR through walk-ins and upselling atthe front desk. 
PEOPLE: 
l Direct day-to-day staffingrequirements, plan and assign work, and establish performance and developmentgoals for team members. Provide mentoring, coaching and regular feedback tohelp manage conflict and improve team member performance.  
l Educate and train team membersin compliance with brand standards, service behaviours, and governmentalregulations. Ensure staff has the tools, training, and equipment to carry outjob duties.  
l Promote teamwork and qualityservice through daily communication and coordination with otherdepartments.  
l  Recommend and/or initiate salary,disciplinary, or other staffing/human resources-related actions in accordancewith hotel or company rules and policies.
GUESTEXPERIENCE: 
l Ensure front office staffprovides guests with prompt service, professional attention and personalrecognition.  
l Ensure guests are greeted uponarrival and make time to interact effectively with guests. Respondappropriately to guest complaints, solicit feedback and build relationshipsthat drive continuous improvements in guest satisfaction.  
l Conduct routine inspections ofthe front office and public areas and take immediate actions to correct anydeficiencies. 
l Ensure that guest satisfactiondata is analysed and that plans are developed and implemented to achieveestablished goals. 
l Communicate to appropriatedepartments all pertinent information related to the expected arrival anddeparture of VIP’s and other key guests, or other special guest needs.
RESPONSIBLEBUSINESS: 
l Regularly audit all financialtransactions to ensure governmental regulations and data privacy requirementsare met. 
l  Act as a central communications point duringemergency/crisis situations; develop and maintain relationships with localfire, police, and emergency personnel.  
l Develop awareness andreputation of the hotel and brand in the local community and promote teammember involvement in community outreach efforts. 
l Actively participate in thepromotion of hotel products and publicity
l 
Perform other duties as assigned. May also serve asmanager on duty.

华邑®酒店及度假村是洲际酒店集团旗下为华人宾客度身打造的国际豪华酒店品牌，以全球知名的卓越管理体系为依托，热忱发扬以|礼|尊|和|达|为核心理念的中华待客之道，令“社交达人”们在商务活动中、亲朋好友聚会间，宾主尽兴、万事顺心通达！华邑®深刻洞悉国人商务社交之需求，致力于提供成熟完善的社交空间。优雅中华礼仪，亲切待客之道我们以温暖、细致的服务呵护宾客，在酒店内外，处处可见优雅中华礼仪的缩影。从迎接万福礼直到离别之际，每一个与客人接触交流的机会都彰显着我们对高标准的致敬。此外，提供为华人所衷爱的品茗和宵夜是我们对中国文化和习惯的致敬，亦体现华邑®的亲切待客之道。彰显身份的尊贵体验华邑®酒店及度假村深谙“知礼尊客”的重要性，独树一帜的大堂贵宾接待服务和专属餐饮管家，都旨在让宾客在入住期间尽享贵宾待遇。亲近自然的和悦享受华邑®酒店及度假村秉承“亲近自然又不失奢华”的设计理念，不论花园大堂还是度假风格的卫浴体验，都旨在令宾客倍感自然清净，和悦身心。万事亨达的高端商务社交设施华邑®通晓国人商务社交的细腻需求，为商务聚会宴请、私人派对、私密轻松商务会谈提供一系列成熟完善的社交空间，包括最具华邑®特色的“举茗邑”和“聚膳邑”，必将成为商务人士逐求成功与共识的会聚之所。