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Respond toguest requests for special arrangements or services (e.g., transportation,reservations, dry cleaning) by making arrangements or identifying appropriateproviders. Respond to special requests from guests with unique needs and followup to ensure satisfaction. Supply guests with directions and informationregarding property amenities, services, and hours of operation, and local areasof interest and activities. Contact appropriate individual or department (e.g.,Bellperson, Housekeeping) as necessary to resolve guest call, request, orproblem. Review shift logs/daily memo books and document pertinent informationin logbooks. Ensure that any outstanding requests from the previous day receivepriority and are resolved. Monitor club lounge for seating availability,service, safety, and well-being of guests.
确定合适的供应商并满足宾客的特殊需求或服务要求（如交通、预订、干洗）。对客人的特殊要求做出回应，并跟进以确保宾客满意。为宾客提供关于酒店设施，服务和运营时间的信息，以及当地的有趣和活动。必要时联系相应的个人或部门（如行李员、客房部）来解决客人来电提出的要求或问题。检查轮班日志/每日备忘书。
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前河北路66号 
酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
珠海中海万丽酒店位于前山河畔，置身环宇城综合体，配套齐全，交通便利。酒店拥有316间航海风格的时尚客房，透过房内的全景落地玻璃，即可欣赏270°前山妩媚河畔，又可远眺澳门地标性建筑新葡京及澳门塔。两间风格独特的餐厅与一个大堂吧，宾客在此品味珍馐佳肴，面积超过4000平方米的室内外活动空间，酒店专业的宴会统筹团队竭力为宾客带来个性化的会议体验。此外，酒店还配备了恒温泳池，24小时健身中心，以及室内外儿童游乐场等休闲娱乐设施，私享静谧，身处其中，纵享珠中澳山河城海桥五景合一天际线。Renaissance Zhuhai Hotel is located on the riverside of Qianshan River, in Uni Park complex with modern facilities and convenient access to transportation. The hotel has 316 marine-themed stylish rooms. Through the panoramic floor-to-ceiling windows in the rooms, guests could enjoy the charming riverside view, as well as the New Lisboa and Macao Tower - the landmarks of Macau. The hotel features two unique restaurants and an R lounge. It’s also facilitated with indoor and outdoor event spaces spanning more than 4,000 square meters where the hotel’s professional banquet planning team strives to bring a personalized meeting experience to guests. Additionally, the hotel is equipped with a heated swimming pool, a 24-hour fitness center, children's playgrounds, and other leisure and entertainment facilities. Guest can enjoy the five panoramic views of the Zhuhai-Zhongshan-Macau-Mountain-River city and sea bridge from the balcony of our Club Lounge.加入珠海中海万丽酒店，您将享有：➢ 五险一金，月休8天，国家法定节假日计发3倍加班费➢ 具有竞争力的薪资及福利水平➢ 营养的工作餐（一日四餐，休息日亦可用餐）➢ 温馨舒适的员工宿舍，宿舍地处繁华商圈➢ 在全球万豪酒店内享有客房员工价及亲友价➢ 全球超过8000家姐妹酒店内部工作调转机会➢ 多层次、宽范围的培训及职业发展指导➢ 丰富多彩的员工认可及关爱活动
