• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住

Assist staffwith expediting problem payments (e.g., problems processing credit card).Follow up with guest regarding satisfaction with guest-related issues. Processall guest check-ins by confirming reservations, assigning room, and issuing andactivating room key. Process all payment types such as room charges, cash,checks, debit, or credit. Set up accurate accounts for each guest upon check-in(i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-outsituations and obtain satisfactory alternative accommodations when the propertycannot accommodate guests with reservations. Block rooms in the computer andidentify designated requirements and requests. Contact appropriate individualor department (e.g., Bellperson, Housekeeping) as necessary to resolve guestcall, request, or problem. Coordinate with Housekeeping to track readiness ofrooms for check-in. Review shift logs/daily memo books and document pertinentinformation in logbooks. Count bank at the beginning and end of shift. Balanceand drop receipts according to Accounting specifications.
协助员工快速处理付款问题（如信用卡问题处理）。跟进宾客有关问题的满意度。为宾客预订、分配房间、制作房卡、办理入住。处理所有的支付类型，如房费，现金，支票，借记，或信用卡。当入住后为每位宾客建立准确的账目（例如，合住，分离房费/税/杂费，综合费用）。预测房型售罄的情况，并在酒店无法为预订的宾客提供住宿时，选择宾客满意的替代酒店。对于有特殊要求的预定，提前在电脑中确定房号并锁房。必要时联系相应的个人或部门（如行李员、客房部）来解决客人来电的要求或问题。与客房部协调，跟进预抵房间的准备情况。核查班次检查表/每日事件记录交接表，并将当日相关事件记录在交接表中。在班次开始和结束时清点备用金，根据财务规范整理账单和相应的现金借款。

珠海中海万丽酒店位于前山河畔，置身环宇城综合体，配套齐全，交通便利。酒店拥有316间航海风格的时尚客房，透过房内的全景落地玻璃，即可欣赏270°前山妩媚河畔，又可远眺澳门地标性建筑新葡京及澳门塔。两间风格独特的餐厅与一个大堂吧，宾客在此品味珍馐佳肴，面积超过4000平方米的室内外活动空间，酒店专业的宴会统筹团队竭力为宾客带来个性化的会议体验。此外，酒店还配备了恒温泳池，24小时健身中心，以及室内外儿童游乐场等休闲娱乐设施，私享静谧，身处其中，纵享珠中澳山河城海桥五景合一天际线。Renaissance Zhuhai Hotel is located on the riverside of Qianshan River, in Uni Park complex with modern facilities and convenient access to transportation. The hotel has 316 marine-themed stylish rooms. Through the panoramic floor-to-ceiling windows in the rooms, guests could enjoy the charming riverside view, as well as the New Lisboa and Macao Tower - the landmarks of Macau. The hotel features two unique restaurants and an R lounge. It’s also facilitated with indoor and outdoor event spaces spanning more than 4,000 square meters where the hotel’s professional banquet planning team strives to bring a personalized meeting experience to guests. Additionally, the hotel is equipped with a heated swimming pool, a 24-hour fitness center, children's playgrounds, and other leisure and entertainment facilities. Guest can enjoy the five panoramic views of the Zhuhai-Zhongshan-Macau-Mountain-River city and sea bridge from the balcony of our Club Lounge.加入珠海中海万丽酒店，您将享有：➢ 五险一金，月休8天，国家法定节假日计发3倍加班费➢ 具有竞争力的薪资及福利水平➢ 营养的工作餐（一日四餐，休息日亦可用餐）➢ 温馨舒适的员工宿舍，宿舍地处繁华商圈➢ 在全球万豪酒店内享有客房员工价及亲友价➢ 全球超过8000家姐妹酒店内部工作调转机会➢ 多层次、宽范围的培训及职业发展指导➢ 丰富多彩的员工认可及关爱活动