• 五险一金
• 补充医疗保险
• 法定三薪
• 节假日加班费
• 年终奖
• 包吃包住
• 高温补贴
• 技能培训
• 岗位晋升
• 集团内部调动

【岗位职责】
1.Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
向总经理提供一个专业的，顾问及行政上的支援服务，以协助达到已建立的战略目标。
2.Implement strategies aimed at cost minimization, productivity maximization without reduction of Quality Standards.
实现成本最小化，最大化生产力的战略，旨在不降低质量标准。
3.Develop, recommend, implement and manage the rooms division’s annual budget, business/marketing plan, forecasts and objectives to meet management expectations.
开发，推荐，实施和管理客房部的年度预算，业务/市场营销计划，预测和目标，以达到预期。
4.Monitor and review Quality Standards for the Department.
监督和审查部门的质量标准
5.Coordinate appropriate projects for all Rooms Departments.
适当协调所有房务部的所有项目
6.Negotiate contracts with approved suppliers as per corporate policy.
根据酒店政策与经批准的供应商进行合同商议
7.Monitor guest questionnaires and GV results to identify shortfalls and remedy service issues.
管理客人问卷调查和GV的结果以找出不足和补救服务问题。
8.Purchase operational supplies as required within budget and outlook.
根据预算和生意情况购买客房用品
9.Attend promptly to all guest complaints and requests as appropriate to maintain a high level of customer satisfaction and quality.
及时处理所有客人的投诉，并要求适当保持高水平的客户满意度和质量。
10.Complete and update annually Standards and Procedures for the Rooms Division.
每年完成并更新房务部的标准和程序
11.Implement company programs and manage the operations of the division in a manner consistent with local laws and regulations and MI policies and procedures to ensure a high level of quality and customer satisfaction.
执行公司的计划和管理的业务分工的方式符合法律，法规和万豪的政策和程序，以确保高水准的产品质量和客户满意度。
12.Oversee the inspection of VIP rooms and suites.
监督VIP客房和套房的检查。
13.Participate in the preparation of the Strategic Business and Operating Plans.
参与编制战略业务和工作计划。
14.Prepare monthly outlook/forecast reports as requested.
根据要求准备每月展望/预测报告报告。

【岗位要求】
1.Must be able to speak, read, write and understand the primary language(s) used in the workplace.
必须能够在工作场所使用的主要语言，说，读，写和理解。
2.Requires good communication skills, both verbal and written.
良好的沟通技巧，包括口头和书面。
3. Most tasks are performed in a team environment with the employee acting as a team leader.  There is minimal direct supervision.
作为一个团队的领导者与员工在团队环境中共同执行大多数任务。尽可能少地进行直接监督。
4. Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees.
必须具备监督和管理上的经验和技巧，给员工进行沟通，清楚地表达自己的想法和指令。
5. Must possess basic computer skills.
良好的电脑运用能力
6.Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
电脑会计课程，数学技能，以及预算分析能力的知识。
7. Advanced knowledge of the principles and practices within the rooms’ discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
掌握房务部的相关知识和运作方法和行业内的原则和做法，包括人员管理的经验知识和复杂的问题的处理。
8. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
学习能力，分析和解释复杂的活动和/或信息，以提高新的实践，或开发新的方法。
9. Ability to make decisions with only general policies and procedures available for guidance.
能够依据总方针和可用的程序作为指导。并做决定。

Sheraton Luoyang Hotel is jointly developed by Luoyang Wanchi Hotel Management Co., Ltd. and Marriott International. Located at the southeast corner of the intersection of Tianjin Road and Xiyuan Road, Jianxi District, Luoyang, the hotel combines an elegant business design with Sheraton’s signature warm service to deliver a premium hospitality experience.洛阳喜来登酒店由洛阳万驰酒店管理有限公司与万豪国际集团联合打造，位于洛阳市涧西区天津路与西苑路交叉口东南角，以典雅商务的设计风格和喜来登品牌标志性的热忱服务，为宾客呈现高品质旅居体验。The hotel enjoys a prime location adjacent to Peony Square and Metro Line 1’s Peony Square Station. It is approximately 8 km from Luoyang Station and 22 km from Luoyang Beijiao Airport. Renowned cultural attractions such as the Longmen Grottoes, Sui-Tang Luoyang City National Heritage Park, and Luoyi Ancient City are all within easy reach, allowing guests to effortlessly explore the rich heritage of this ancient capital.酒店地理位置优越，紧邻牡丹广场及地铁1号线牡丹广场站，距离洛阳站约8公里、洛阳北郊机场约22公里。龙门石窟、隋唐洛阳城国家遗址公园、洛邑古城等著名文化景点近在咫尺，便于宾客轻松探索千年帝都的历史底蕴。The hotel features 319 guest rooms and suites, continuing Sheraton's signature comfortable sleep experience while creating a warm and elegant resting space. For dining, the hotel offers Savor All-Day Dining Restaurant, Yue Caiyue Xuan Chinese Restaurant, and &More by Sheraton Coffee Bar, providing diverse options for food lovers and social guests. With over 1,800 square meters of flexible meeting and event space, complemented by a professional service team, the hotel is fully equipped to meet a wide range of needs, from high-level business conferences to social celebrations. In addition, the hotel also features a 24-hour fitness center and a heated swimming pool, ensuring guests' health and wellness around the clock.酒店共设319间客房及套房，延续喜来登品牌一贯的舒适睡眠体验，精心营造出温馨雅致的休憩空间。餐饮方面，设有食光全日制餐厅、Yue采悦轩中餐厅以及&More by Sheraton咖啡吧，为美食爱好者和社交宾客提供丰富多元的用餐选择。超过1,800平方米的灵活会议及宴会空间，搭配专业服务团队，可全方位满足从高端商务会议到社交庆典的各类需求。此外，酒店还配有24小时健身房及恒温泳池，为宾客提供全天候的健康休闲保障。Whether for business travel, group events, or leisure getaways, Sheraton Luoyang Hotel is dedicated to becoming your gathering place in Luoyang with genuine warmth and professional dedication.无论是商务出行、会议团队还是休闲度假，洛阳喜来登酒店皆以诚挚热情与专业专注，致力成为您在洛阳的会聚之所。