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Major Responsibilities 主要职责：
Discreet in dealing with guests over the phone and ensure all orders and requests are noted down and handled professionally.
在电话中谨慎的处理客人的要求并以专业水准记下客人的订单和要求。
Ensure all food and beverages delivery time frame are communicated with all guests.
确保与客人交流有关食物和饮料送达的时间期限。
Sound knowledge of all items in the room service menu and always make recommendation to guests.
了解所有有关菜单事宜并向客人推荐食物。
Provide courteous, efficient and professional service at all times.
时刻为客人提供周到、有效率、专业的服务。
Job Specification职位要求:
Minimum of 2 years hotel experience.
至少两年同等职位酒店工作经验。
Good communication skills and service oriented.
具有良好的沟通能力和服务意识。
Oral fluency in Chinese & English.
中英文口语流畅。
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北京市东城区王府井大街1号 
酒店业--国际高端酒店/5星级
100-499人
股份制企业
仅邻故宫并坐落于北京主要的商务与商业核心区，璞瑄酒店不愧是首都中枢核心区的稀世瑰宝。Only minutes away from the Forbidden City and Beijing’s main commercial district. A new modernist gem in the very heart of the capital.酒店拥有116间宽敞与奢华的客房及套间，部分客房可饱览故宫美景；酒店并规划了两家特色餐厅以及UR SPA遥水疗中心，所有酒店设施都将成为商务与休闲旅游人士心中最向往的全新体验目的地。With 116 luxuriously appointed guest rooms and suites, many with uninterrupted views of the Forbidden City, as well as two specialty restaurants, lounges, bars and a URSPA, we are sure to make this a new destination for luxury business and leisure travelers alike.璞瑄酒店提供定制式的多元化入住体验，宾客可感受到真诚纯净、主动自觉又恰到好处的顶级服务，是超越传统“奢华”定义的、独一无二的探究旅程。The PuXuan Hotel and Spa offers an unparalleled experience that exudes intuitiveness, authenticity, and an explorative journey that goes beyond the conventions of luxury.璞瑄酒店荣膺悦游2019读者之选“亚洲/中国十佳酒店”第1名，“全球五十佳酒店”第32名。Condé Nast Traveler’s 2019 Readers’ Choice AwardsThe PuXuan has achieved #1 of Top 10 Hotels in Asia/China, #32 of 50 Best Hotels in the World.富春居中餐厅荣获米其林一星；左岸法餐厅荣获米其林餐盘奖。Fu Chun Ju earned one Michelin star for 2020; Rive Gauche earned the Plate Michelin.我们将为您提供：What you can expect:成为北京最奢华酒店的团队成员Becoming a member of the Beijing’s most luxurious new hotel丰厚吸引的薪酬福利Competitive remuneration & benefits由业内专业精英引领的，备受尊重、有冲劲、有活力的优良工作环境A respectful, young and engaging international work environment alongside leading industry professionals以承诺真正卓越优异为宗旨的优质团队Being part of an organization that is committed to true excellence培训计划，个人专属发展机会及竞争力的提升Training, personal development and growth被授予权力Empowerment我们希望具有以下特质的人才加入我们的团队：What we expect:对卓越的极致追求Absolute commitment to excellence“我做得到”的正面积极态度A “can do” attitude拥有热情、诚恳、真挚的笑容和性情A warm, genuine smile and disposition任何时候皆主动自愿地为客人提供或创造独特的入住体验Willingness to create unique experiences for our guests…every time, every day具备“主人翁精神”，处事果断有主见Ability to take ownership and make decisions有团队精神，能互助互爱，互谅互让Wanting to be a team player
