• 五险一金
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 节日礼物
• 技能培训
• 带薪年假
• 帅哥多
• 美女多

岗位职责：
·Conducts daily walk-through to ensure LQA standardsare implemented and delivered to everyguest.
进行每日巡视以确保LQA在对客服务中被遵守和执行。
·Maintains high visibility with guests andcolleagues, ensure that guest and colleague concerns are resolved in a professionaland timely manner.
积极参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。
·Attends to referred and unsolved problematicsituations such as complaint handling, takes initiative action and beentrepreneurial.
主动关注并参与如客人投诉等待解决问题的跟进和处理。 
·Prepare, develop,implement and evaluate up-selling and ALL member enrollment strategy, tomaximize room revenue & guest loyalty.
起草、发展、实施和评估前台房间销售升级和雅高心悦界会员招募计划，以最大化收益和客人忠实度。
·Personalized engagementwith guests whenever/wherever possible, to build up close relationship withguests, and leads the Front Office team to personalize the guest stay experience as arole model. 
随时随地与客人展开个性化的互动，成为带领前厅部团队为客人提供个性化的入住体验的榜样。
·Liaison between Front Office departments and restof hotel effective for guest experience.
在本部门与酒店其他部门之间进行有效的沟通以提高宾客体验。
·Identifies training needs, approvetraining plan of all Front Office sub-departments and follow-up to ensurecompliance and efficiency of training activities.
确认培训需求，批准各分部门的培训计划，并跟踪培训进展以及确认培训效果。

岗位要求：
·Strong organizational & leadership skills 
优秀的组织能力和领导能力
·Excellent interpersonal & communication skills 
优秀的人际关系和沟通能力
·Service oriented with an eye for details
以服务为导向的敏锐洞察力
·Adaptable and flexible and able to embrace and respond to change effectively
适应性强，灵活并能有效地接受和应对变化
·Effective management style, hands-on andapproachable 
有效的管理风格，亲力亲为，平易近人
·Proven effective development of others, greatmotivator
善于发展他人及卓越的激励能力

深圳深铁铂尔曼酒店位于龙华新区深圳北站东广场旁，地理位置优越，交通便利，轻松往返深圳各行政区及粤港澳大湾区主要城市，高铁15分钟直达香港西九龙。作为龙华核心的地标性建筑，将建筑和艺术有机融合，秉持铂尔曼开创性及引领时尚的品牌核心，致力于提供独具特色的居停体验及生活方式，助力宾客达至最佳生活旅行状态。