Manage the lyf crew and oversee operational functions in providing excellent service standards and building the community for guests
管理lyf 团队,监督运营工作,为住客提供优质的服务标准和优化社区建设
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Ensure smooth operation and efficiency of operational departments with regular inspections
定期对各运营部门进行监查,确保运营部门的正常运行和工作效率
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Planning, controlling, and coordinating all functional events organized on property
计划,管控和协调物业组织的所有活动
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Conduct walk-throughs to confirm the building is well maintained and guest areas have an atmosphere that meets or exceeds expectations
进行巡视,以确保物业维保良好,客区有舒适的氛围以达到或超越住客的期望
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Review and update operational procedures when necessary
审核并在必要时更新运营流程
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Motivate the team to achieve operational excellence by encouraging calculated risk- taking.
通过鼓励风险度量来激励团队实现卓越运营。
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Ensure that the local legal, labor, health, and building requirements/regulations are met and maintained
确保符合并维护当地的法律、劳动、卫生和建筑要求/法规。
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Develop and establish new programs, service standards, and control procedures in response to operational needs.
开发和建立新项目、服务标准和控制程序以满足运营需求
资质要求:
Degree in Hospitality with a minimum of 2 years of experience in a supervisory position, OR a Diploma in Hospitality with at least 3-4 years of experience in the hospitality, sales or food & beverage industry, with a minimum of 2 years in a supervisory position.
酒店专业本科及以上学位,拥有2年管理经验;酒店专业大专及以上文凭,有至少3-4年的酒店行业经验,有销售或餐饮经验,其中包含2年的酒店实际管理经验。
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Comfortable working with numbers and financial functions.
对数字与财务知识具有敏锐度。
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Understanding of hospitality financial functions, including revenue management, marketing plans, and budget forecasting is a plus.
了解酒店财务管理,包括收益管理,市场营销计划,有预算管理经验者优先。
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Open-minded and forward-looking, willing to explore innovative approaches different from traditional hospitality industry practices.
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Knowledgeable and familiar with all aspects of operations is a plus
熟悉全面的运营管理知识优先。
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Tech-savvy and quick to learn new systems and technology.
对于技术方面具有优秀的理解适应能力,能够快速掌握新系统和新技术。
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Proficient in Microsoft Word, Excel, and PowerPoint.
熟练使用Word, Excel, PowerPoint。
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Excellent communication, presentation, and public relations skills.
具有出色的沟通、表达能力以及公关技巧。
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Strong written and verbal communication skills in English.
较强的英语书面和口头沟通能力。
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Demonstrates effective management and leadership abilities.
表现出高效的管理和领导能力。
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Ability to perform well under pressure.
具备良好的抗压能力。
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Possesses a pleasant, honest, hardworking, and flexible personality, and values teamwork.
高度的工作热情,极强的工作责任心,诚实的品质与灵活的适应能力,良好的团队合作精神。
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Receives and delivers constructive feedback in a proactive manner.
积极主动地接受并提供建设性的反馈。
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Highly proactive and self-motivated.
积极主动,具有上进心。
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In-depth knowledge of the local community and its offerings.
对当地lyf社区及其提供的服务有深入的了解。
工作地点:浦东张江
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雅诗阁中国雅诗阁有限公司(“雅诗阁”)是全球最大的国际服务公寓业主和运营商,在亚太、欧洲及海湾地区的24多个国家89多个城市管理256家物业,超过38,000 套服务公寓单位。雅诗阁旗下共有三大品牌,即雅诗阁、馨乐庭以及盛捷。在中国,雅诗阁是最大的国际服务公寓业主和运营商。目前在全国拥有和管理着68个物业,逾12,000套服务公寓单位,分布在北京、长沙、成都、重庆、大连、佛山、广州、杭州、合肥、南京、上海、沈阳、深圳、苏州、太原、天津、武汉、无锡、西安、厦门、银川、香港和澳门。雅诗阁是凯德集团旗下的全资子公司,总部设在新加坡。1984年,雅诗阁推出了亚太地区的首个世界级服务公寓。2006年,雅诗阁成立了全球首个亚太区服务公寓房地产信托基金——雅诗阁公寓信托。经过30年的耕耘与发展,今日的雅诗阁在服务公寓行业中备受推崇,在国际上稳占领导地位。雅诗阁官网:www.the-ascott.com雅诗阁中国官网:www.ascottchina.com?About Ascott China?The Ascott Limited (Ascott) is the world's largest international servicedresidence owner-operator with more than 256 properties over 38,000 serviced residenceunits in key cities of Asia Pacific, Europe and the Gulf region. Its portfoliospans over 89 cities more than 24 countries. The company operates three brands– Ascott, Citadines and Somerset.Ascott is also the largest internationalserviced residence owner-operator in China, with 68 properties over 12,000units in Beijing, Changsha, Chengdu, Chongqing, Dalian, Foshan, Guangzhou,Hangzhou, Hefei, Nanjing, Shanghai, Shenyang, Shenzhen, Suzhou, Taiyuan,Tianjin, Wuhan, Wuxi, Xi’an, Xiamen, Yinchuan, Hong Kong and Macau. Ascott,?a wholly-owned subsidiary ofCapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific'sfirst international-class serviced residence in1984. In 2006, it establishedthe world's first Pan-Asian serviced residence real estate investment trust,Ascott Residence Trust. Today, the company boasts 30-year industry track recordand serviced residence brands that enjoy recognition worldwide. Ascott website: www.the-ascott.comAscott China website: www.ascottchina.com