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1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。
2、进行有关的市场计划分析制定部门工作计划,完成工作报告。
3、使客房达到最高出租率,获取最佳的客房收入。
4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。
5、保持良好的客际关系,能独立有效地处理宾客投诉。
6、协助处理突发事件。
1. Responsible for the management of Front Office department, familiar with the functions of the FO service facilities, and make sure they are in good condition.
2. Conduct relevant market plan analysis, develop departmental work plans, and complete work reports.
3. To achieve highest room occupancy and generate best room revenue.
4. Supervise subordinate department supervisors, assign work tasks, clarify job responsibilities, and adjust work deployment at any time.
5. Maintain good customer relationships and be able to independently and effectively handle guest complaints.
6. Assist in handling emergencies.
上海中港汇铂尔曼大酒店(原上海斯格威铂尔曼大酒店)PULLMAN SHANGHAI CENTRAL (formerly known as PULLMAN SHANGHAI SKYWAY)上海中港汇铂尔曼大酒店位于市中心黄浦区打浦桥商圈,举步可达9号线,步行即达田子坊,距离新天地约1-2公里,距离世博馆车程约15分钟。是商务出行或旅游度假的优质之选。酒店客房共有323间客房,客房面积达48平米,拥有城市景观客房,城市美景尽收眼底PullmanShanghai Central is a landmark building located in the downtown and is near TianZi Fang, close to Metro Line 9 station Da Pu Qiao. It is around 2 kilometersaway from Xintiandi and a 15 minutes' drive from the Shanghai Expo Center.Thehotel has 323 rooms and suites starting from 48 m² with city view and free WIFIaccess. 员工福利 Great Benefits-为正式员工缴纳五项社会保险和住房公积金Provide social insurances and housing funds to colleagues-提供免费的工作餐,外地员工可提供住宿Free duty meals, dormitory for outlander-服务满一年的员工即可享受工龄津贴Seniority allowance for colleague who have joined us over one year-每月发放全勤奖金Monthly full attendance allowance-集团及酒店内部交叉培训及转调机会Internal cross training and transfer opportunity in the group and hotel每周一至周五为酒店的公开招聘日,有意向的求职者可带好本人简历、有效证件及近照直接到酒店人力资源部参加面试。如您对网站所列职位感兴趣,请将简历发至酒店邮箱:tcm@pullmanshanghaiskyway.com(请在来信的标题上注明所申请的职位,谢谢!)