Change Management
– Generates activity and seeks new challenges to improve work performance; demonstrate an optimistic outlook
and recovers quickly from failure.Commercial
Awareness – Shows awareness of markets and ensures up-to-date knowledge of
competitive environment; demonstrates an awareness of new business
opportunities and seizes and acts upon them; is aware of financial issues such
as revenue enhancement, costs, profits / losses cash flow etc. Identifies opportunities
to ensure sustainable profit growth is achieved through implementing
cost-effective methods.Decision
Making – Makes sound decisions quickly under pressure; Takes calculated risks
based on adequate information and analysis; Makes a rational, balanced
judgments on the basis of available information.Managing the
work of others - works with an orientation to the future; Sets clear,
appropriate, and well defined, quality objectives; Encourages others to comply
with legal and personal obligations; Plans while taking into account change and
possible difficulties; Provides teams with clear direction and keeps them
focused on tasks; Actively supports autonomy and empowerment through
appropriate delegation of work; Sees projects through to completion; ensures
key objectives are met.Motivating
and Influencing Others – Creates a climate of teamwork by encouraging harmony,
co-operation and communication; Cares for others by monitoring their
well-being; Inspires a positive attitude to work among subordinates and
persuades others so that they can adjust their positions and readily gains
agreement and support from others; Respects the contributions of others.Organization
Savvy – Maintains awareness of organizational structure and goals; accurately
identifies and effectively presents the key points of an argument; Promotes
ideas; Establishes links with people within and outside the business and uses
this network for the organization’s advantage.People
development – Encourages a culture of continuous personal and worked-related
improvement through own actions and ensures learning from successes and
failures; Guides and coaches colleagues; Passes on personal expertise and draws
on the diverse backgrounds, skills and knowledge of people while defining and
reinforcing standards and appropriate behavior.Problem
Solution – Reconciles conflict and probes for information for more in-depth
relevant information for decision-making; Analyses numerical data and relevant
sources of information in order to draw appropriate conclusions and check facts
to establish causes and effects; Produces new ideas and a range of solutions to
meet the demands of the situation.Strategic
Orientation – Selects the most appropriate tactic(s) from a range of
alternatives and conveys the plan to others; Sets organizational strategy in
line with organizational vision and uses multiple, relevant resources to
achieve objectives; Negotiates with a variety of approaches.Familiar with
the latest Forbes service standards and strictly enforced in department.Ensure that
all the outlets and banquets are managed efficiently according to the
established concept statements.Monitor
service and RB&E standards in all outlets and banquets. Work with the
Outlet Managers, Banquet Service Manager and respective Chef de Cuisine’s to
take corrective action where necessary.Conduct
frequent and thorough inspections together with the Executive Chef of the
RB&E Operation.Frequently
verify that only fresh products are used in RB&E preparationFrequently
taste RB&E in all outlets and be demanding and critical when it comes to
RB&E quality.Assist the
Executive Chef with creative suggestions and ideas.Assist other divisions in hotel operational matters
Lead hotel operations in absence of General Manager
Establish a
rapport with guests maintaining good customer relationships and handle all
guest complaints, requests and enquiries on food, beverage and service.Personally
and frequently verify that guests in the outlet are receiving the best possible
service.Spend time in
the outlets (during peak periods) to ensure that the outlet is managed well by
the respective Outlet team and functions to the fullest expectations.Prepare with
the respective Outlet teams, a yearly marketing plan for each outlet, which is
the basis of the RB&E Annual Marketing Plan.Continuously
seek ways to assist the Outlet Management maximise their revenues and profits.Monitor and
analyse the activities and trends of competitive restaurants, bars and other
hotel’s banqueting departments.Ensure that
all Outlet Management Teams and Catering Department are fully aware of market
needs and trends and that their products meet these requirements.Develops and
maintains a detailed Department Operations Manual that reflects policies and
procedures, work processes and standards of performance within the Division.
Ensures annual review to accurately reflect any changes.Maintains a
comprehensive library of Manuals for all operational equipment.Responsible
for preparing the annual RB&E Business Plan ensuring Divisional Objectives
fully address business objectives of the hotel and needs of colleagues.Prepares and
regularly updates RB&E Departmental Budget, in close cooperation with the
General Manager and Director of Finance ensuring targets are met and costs are
effectively controlled.Responsible
for ensuring that all Corporate, Regional, hotel and governmental reports are
compiled accurately and submitted in a timely manner.Exercises
efficient Payroll Management/Resource allocation through the establishment of a
flexible workforce throughout the Division. This will be based on the
principles of a flexible colleague base (Full Time and Part Time colleagues),
multi-skilling and multi-taking.Directs
subordinates to ensure productivity meets standards given in accordance with
Design Standards and Criteria and the Niccolo International RB&E Operations Manual.Focus
attention on improving productivity levels and the need to prudently manage
utility/payroll costs within acceptable guidelines ensuring optimum deployment
and energy efficiency of all equipment.Ensure new
technology and equipment are embraced, improving productivity whilst taking
work out of the system.Establish a
well-organized RB&E store, maintaining close control on the consumption of
material, stores and inventory control. Physical inventories of all supplies
and operating equipment are to be taken on a monthly and a quarterly basis
respectively.Ensures
adequate materials are on-hand to meet operational and service needs and
assists, if necessary, materials/procurement personnel with sourcing
desired/required materials at the best price.Reviews and
approves all invoices and Purchase Requests involving RB&E equipment and
supplies etc.Recruit,
select and develop RB&E colleagues to work following the operational,
financial, administrative philosophies willing to become multi skilled and
perform multi tasks.Through hands
on management, supervise closely all RB&E colleagues in the performance of
their duties in accordance with policies and procedures and applicable laws.Delegate
appropriately, duties and responsibilities to equipped and resourced
colleagues, nurturing and developing them whilst ensuring standards of
operation and safety are maintained.Instil the
Training philosophies of the company and work closely with the Training Manager
developing Departmental Trainers, ensuring that all Managers and Supervisors
take an active role in the training and development of colleagues.Develop and
assist with training activities focused on improving skills and knowledge.Ensure
colleagues have a complete understanding of rules and regulations, and that
behavior complies.Monitor
colleague morale and provide mechanisms for performance feedback and
development.Conduct
annual Performance Appraisals providing honest and appropriate feedback.Effectively
communicate guiding principles and core values to all levels of colleagues.Represents RB&E
on the hotel executive Committee, ensures the efficient and economic operation
of the RB&E Division providing services and support to other Divisions as
required, maintaining equipment in optimum condition.Conducts weekly
RB&E Meetings, ensuring all meetings are well planned, efficient and
results oriented.Attends and
contributes to all Meetings as required.Ensure all
colleagues provide a courteous and professional service at all times.Handles guest and
colleague enquiries in a courteous and efficient manner, reporting complaints
or problems if no immediate solution can be found, whilst feeding back a prompt
follow up.Is knowledgeable in
statutory legislation in colleague and industrial relations, understanding and
strictly adhering to rules and regulations established in the Colleague
handbook and the hotels policies concerning fire, hygiene and health and
safety.Take an active
involvement in the Welfare, Safety, Development and wellbeing of colleagues
providing advice, counselling and truthful, diplomatic feedback.Ensure high standards
of personal presentation and grooming.Maintains positive
guest and colleague interactions with good working relationships.Exercise
responsible management and behavior at all times and positively representing
the hotel executive team.Respond to requests
to undertake any reasonable tasks and secondary duties and to changes as
dictated by the hotel, industry and company.
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Niccolo Chongqing Niccolo is a collection of contemporary urban chic hotels with the most desirable, highly prized addresses. At heart, we are discoverers and re-discoverers of luxury experiences, styles and tastes. While our hotels are modern sophisticated spaces, we also value the timeless pleasures of impeccable hospitality from another golden era in travel. Underpinning everything we do is the desire to make life effortlessly luxurious.「尼依格罗」为一系列时尚雅致的城市酒店,坐落于中国各个城市的特选黄金地段。「尼依格罗」代表着大都市的潮流风尚;体验奢华享受的同時,也能感受到传统热诚的尊贵服务和优雅贵气。它不仅是一个酒店旗舰品牌,更是一种超越物质的奢华体验。 DISCOVERERSWe take our name from 13th Century explorer and trader Niccolò Polo (father of Marco) whose epic 20-year adventures opened China to the world. His life odyssey not only connected East to West, but also brought ancient and modern worlds together, opening trade between continents and dialogue between many different cultures. A discoverer, business leader, entrepreneur and global ambassador, Niccolò Polo and his remarkable exploits epitomise our brand spirit.探索者「尼依格罗」命名灵感源自足迹遍及全球的13世纪传奇探险家及商人Niccolò Polo(马哥孛罗之父),他长达20年的冒险之旅开启了中国之门。他的惊世旅程不仅连接东西方,把古代和现代世界联系起来,并且打开了欧亚大陆之间的贸易通道,以及多個不同文化的对话。他是一位探险家、商界领袖、企业家及全球大使,Niccolò Polo与他的非凡功绩代表了我们的品牌精神。 DESIRENiccolo is inspired by the undeniably seductive appeal of the luxury retail experience. With its exquisite merchandise and beautifully crafted, ever-changing spaces, luxury retail is all about creating irresistible desire. Intoxicating and gloriously indulgent, it is the ultimate aphrodisiac for the senses. The experience overwhelms, excites and delights in equal measure.欲望「尼依格罗」以奢华购物体验为灵感,魅力诱人,无庸置疑。透过精致时尚的商品,以及变化无穷的典雅空间,打造出奢华购物氛围,勾起难以抗拒的欲望。消费者沉醉其间,感到喜不自禁,获得极致的享受。这是让人赞叹、振奋而且充满喜悦的体验。 Niccolo Chongqing features 252 spacious, chic and elegant guestrooms including 21 suites. All rooms meld elements of contemporary fashion with style. The use of natural daylight, subtle and elegant earth tones combined with natural textiles and leathers accentuate the intricate detail and beauty of the interior design. The hotel also provides a fitness centre that includes a wellness spa with five treatment rooms, a 20-metre swimming pool and a spacious gym on the 52nd floor.Niccolo Chongqing offers a variety of dining experiences including Niccolo Kitchen, The Sky Bar and The Tea Lounge, taking guests on a journey of culinary discovery with its signature cuisines as well as classic and modern cocktails. With eight function rooms the spacious Niccolo Ballroom, the stunning Conservatory on the 61st floor and outside ceremonial garden, Niccolo Chongqing will become the city’s epicentre for conferences, events, weddings and celebrations. 重庆尼依格罗酒店设有252间典雅别致的客房,包括21间套房。所有客房融合了现代与时尚的风格。透过利用自然采光,将含蓄优雅的大地色系与天然纺织品和皮革结合,突显室内设计丰富的细节和美感。酒店的健身中心设有水疗中心、五间按摩房及位于52层的20米长游泳池和健身房亦能为客人带来舒适休闲的体验。重庆尼依格罗提供多种餐饮体验,包括欣厨、天际酒廊和悦廊,客人可走进美食之旅,品尝独特食品及经典和现代鸡尾酒。酒店另设有8个宴会室、位于61层的尼依格罗宴会厅和茵园礼堂,重庆尼依格罗将成为会议,活动,婚礼和其他庆祝活动服务的中心地带。 Niccolo Chongqing, the city’s first sky hotel, is conveniently located in Jiangbeizui, Chongqing’s new Central Business District, next to the famous Chongqing Grand Theatre. Guests will enjoy spectacular 360-degree views of the city including the world-famous Chaotian Gate or “Heavenly Gate” – the dramatic junction of the Yangtze and Jialing River. The green water from Jialing River mingles with the water from the Yangtze, creating a unique and picturesque sight. The world’s longest arch bridge, the Chaotianmen Bridge, is also visible from the hotel. Niccolo Chongqing is the perfect location for business and leisure travellers due to its close proximity to these attractions and many more.重庆尼依格罗为城中首间天际酒店,位于重庆市新中央商务区—江北嘴,邻近著名的重庆大剧院。客人可以360度观赏重庆市的醉人景致,包括位于长江和嘉陵江交界,世界著名的朝天门,又名“天门” ,嘉陵江湖水和长江的河水交织在一起,营造出独特和美丽如画的景象。客人亦可从酒店观赏到世界最长的拱桥 — 朝天门长江大桥。重庆尼依格罗酒店必定是商务和休闲旅客的首选。Equal opportunities are extended to all candidates andthe information provided will be used for the consideration of yourapplication. All personal data collected will be for recruitment purposesonly.所有应聘人员都享有平等的聘用机会。在您向我们求职以及在招聘流程期间,我们会收集有关您的个人信息,您所提供的个人信息和数据仅用于招募用途。