• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理
• 领导好
• 额外商业保险
• 免费上下班车

【职位描述】
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Senior Events Manager is responsible for the successful handling of groups, maximizing business opportunities, ensuring effective communication with clients and efficient coordination with departments concerned, under the general guidance and supervision of the Director of Events
What will I be doing?
As the Senior Events Manager, you will be responsible for performing the following tasks to the highest standards:
• Be familiar with hotel product knowledge and related activities.
• Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
• Complete sales targets and related tasks set by the hotel.
• Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.
• Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
• Provide advice and support to the Sales team when business needs are received, turning customer needs into confirmed business.
• Prepare plans / contracts for clients in a timely manner when business needs are received from the Sales Manager.
• Negotiate final details with clients and give professional advice on event planning and layout.
• Seize every opportunity to maximize sales and customer satisfaction.
• Ensure effective communication with customers and hotel departments.
• Distribute team information to all hotel departments in a timely manner, for example, handing out banquet notices, team summaries, and preparing for event coordination meetings.
• Communicate and coordinate with all departments when meeting organizer needs or needs that require urgent assistance, promptly.
• Provide event organizers and their customers with satisfactory service during the event / team stay.
• Review banquet operations and work with all departments to ensure customer needs and hotel commitments are in place.
• Check the accuracy of daily bill entries in a timely manner with the Events Manager to ensure accuracy.
• Promptly calibrate general bills and invoices, preparing and invoicing the receivables to the organizer to ensure all payment arrive on time.
• Follow-up on meetings and events with relevant Sales Managers, such as sending thank you notes and meeting tracking questionnaires.
• Get feedback from customers and follow-up with necessary actions.
• Update the event data file in the hotel's banquet and conference system in a timely manner to ensure the information is accurate.
• Establish and maintain key customer profile and assist the Banquet Sales Director to maintain and manage customer profile management systems.
• Establish good working relationships with internal customers (other departments of the hotel) and external guests (customers, conference organizers, suppliers).
• Actively participate in achieving departmental goals and market budgets.
• Provide feedback on market trends, maintain communication with the Banquet Sales Manager and Banquet Sales Director, maintaining a good relationship with customers to constantly update overall business objectives.
• Assist the Banquet Sales Director in forecasting room to room nights and banquet revenue.
• Attend regular communication meetings with operational departments on banquet details.
• Always ensure a warm and considerate service in the hospitality business.
• Assist the Banquet Sales Director to allocate daily work according to the Banquet Sales team structure.
• Guide the Banquet Sales team in ensuring that high quality services and products are provided to customers.
• Lead the Banquet Sales team to achieve departmental goals.
• Chair and attend meetings as needed.
• Assist the Banquet Sales Director in recruiting, selecting and training staff to maintain team vitality and stability.
• The department reserves the right to change or supplement the job description if necessary.
• Perform any other reasonable duties assigned.

【任职要求】
What are we looking for?
A Senior Events Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Hospitality: Volunteer to provide unparalleled hospitality.
• Integrity: Do what you should do all the time.
• Leadership: Strive to be a leader in both your industry and your community.
• Teamwork: Actively promote teamwork spirit in all work.
• Ownership: take responsibility for your actions and make decisions.
• Now: Operate with urgency and discipline.
• Junior college degree.
• 3 years or above hotel sales and related experience.
• Good English and Chinese reading and writing skills to meet business needs.
• Good organization, communication and presentation skills.
• Can work under strong pressure.
• Understand local customers and have strong market analysis ability.
• Have certain customer resources.
• Able to lead by example.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

上海奉贤前昇希尔顿酒店位于有着“南上海天然氧吧”之称的申隆生态园，拥有7.5万平方米秀美园林，风光怡人，绿荫似锦，将壮丽的生态景观、新中式设计风格和传统中式文化底蕴集于一身，与周边自然风光融为一体。酒店由专注打造酒店及度假村的国际设计公司Blink Design Group主理设计，以孔子弟子南方大夫——言偃“子游讲学”的历史典故、结合中国传统艺术文化与中国园林建筑的布局为灵感。酒店拥有401间客房与套房，其中3栋多层别墅与4栋独立别墅为宾客私密度假时光提供不同选择，所有房间均拥有独立阳台，足不出户便可饱览秀美的申隆生态美景。酒店拥有四间风格迥异的餐厅为宾客提供丰富多样的美食选择，大堂酒吧“巢”，全日餐厅“米”，中餐厅“唐”及特色（日）餐厅"楽"可满足来自世界各地旅客从早餐到宵夜的用餐需求。超过4,000平方米的灵活会议空间，包括一个1,290平方米及一个700平方米的无柱式宴会厅，另有8间独立的会议室和多功能厅，灵活的会议空间可变化出至多20种活动空间组合，是举办社交盛事、商务会议及盛大婚礼等活动的理想场所。无论何时，我们经验丰富的策划及会议专家将乐于协助您，让活动取得圆满成功。希尔顿健身中心为您量身定制全方面的健身计划和营养的餐饮选择, 让您时刻保持巅峰状态，您也可以在酒店室内游泳池尽情畅游，或在瑜伽室内舒展身心。···【员工福利】···正式员工每周40小时工作制；员工宿舍配备空调、冰箱、洗衣机及独立卫浴，并提供网络及床上用品；提供营养美味的员工餐；提供工装，工鞋，工袜，及工装洗涤服务；享受全球希尔顿酒店及度假村员工优惠价；实习生毕业留任后根据合同工资足额缴纳五险一金，提供完备的社保福利，带薪年假7天起，并享有国家法定的其他带薪假期。*  加入我们，与希尔顿一起蓬勃发展！WE ARE HILTON , WE ARE HOSPITALITY