• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 管理规范

【Job Responsibilities】
Bespoke Experience Creation:
Understand each guest's preferences, interests, and special requirements to tailor their experience accordingly.
Plan and coordinate personalized itineraries, including dining reservations, transportation, and recreational activities.
Implement creative ideas to surprise and delight guests, ensuring their stay is unforgettable.

24-Hour Guest Assistance:
Allocate personal hosts to individual guests, ensuring full coverage and availability round the clock.
Be readily available to address any inquiries, requests, or concerns throughout the guest's stay.
Coordinate with other departments to promptly resolve any issues or provide immediate assistance when needed.

Proactive Guest Care:
Anticipate guests' needs and preferences, taking proactive steps to fulfill them without hesitation.
Continuously seek opportunities to enhance the guest experience, going the extra mile to exceed expectations.
Provide recommendations for local attractions, events, and exclusive experiences to enrich the guests' itinerary.

【Job Specification】
Minimum 5 years’ experience in an International class hotel. Previous experience in a luxury hospitality environment or similar role is highly desirable.
Fluent in both Chinese and English (preferred).
Strong organizational skills to manage multiple tasks efficiently.
Exceptional communication and interpersonal skills.
Ability to create curated experiences for guests, tailoring-offerings to individual preferences.
Possess a high level of empathy and emotional intelligence to understand and respond to guests' needs.
Proficient in Microsoft Word and other relevant office applications
Flexibility to work irregular hours and weekends, adapting to the needs of the guests.

昆明香格里拉 | 昆明JEN酒店坐落于昆明市城市核心毗邻东风广场，与地铁五号线无缝衔接。JEN酒店与香格里拉酒店双品牌理念为昆明注入全新活力。JEN品牌拥有274间智能设计的定制客房，香格里拉品牌拥有75间天际客房并配备独立专属空间；酒店拥有2000平方米的健身中心，配备屋顶酒吧，全新理念的全日制餐厅以及中餐厅；1000平方米的大宴会厅及革新性会议场所。昆明香格里拉 | 昆明JEN酒店将是您创造梦想的不二之选。心驻新亚洲，由此启程。“Living New Asia”的JEN精神融入春城。 在无数年轻人梦开始的地方，连接起一个旅行、 美食、健身和社交的灵感社区，为勇于追逐的新世代创造梦想生活的归属地；香格里拉对宾客至上的服务永葆热忱成就了我们的品牌故事。作为亚洲式待客之道的开创者，我们让亚洲的城市风貌焕然一新，同时也影响了人们交流和互动的方式。