岗位职责:1. Marketing Planning
市场规划
Lead and direct the Marketing programs and activities of the hotel
引领、指导酒店的市场计划和活动;
Develop, implement, and keep current the Marketing Plan, Director of Sales & Marketing Manual, Event Management process manual and reservation manual.
制定、执行、维护市场计划,市场销售总监手册,活动管理流程手册及预订手册;
Implement the Marketing policies and procedures of the hotel
执行酒店的市场政策与流程;
Establish and maintain accurate revenue forecasting procedures
建立、维护准确的酒店收入预测程序;
Maintain awareness of current and future competitors’ products, pricing & marketing programs so as to be in a position to proactively respond to market conditions.
及时了解当前和未来竞争对手的产品、价格市场计划,以便于主动对市场情况作出回应。
2. Sales Function
销售职能
Stays current with the needs of the market, competitive initiatives and the effectiveness of our program through regular involvement with key accounts
通过与关键客户保持经常性的互动,确保我们的计划与市场需求接轨,行而有效,颇具竞争力;
Conduct monthly account reviews with the Sales Team
每月与销售团队做好客户回顾;
Assists the Sales Team member & other departments in securing business for all revenue generating centers
协助销售团队成员和其他部门锁定一切为酒店带来收入增长的生意;
Actively get involved with sales solicitation of major accounts
主动参与重要客户的销售拜访;
Monitor sales production and adjust sales activities, account coverage, and sales priorities as necessary to achieve plan goals
为达成销售目标,监管销售产品、必要时调整市场活动、客户覆盖率和销售优先策略;
Develop annual sales department budget and execute the sales programs and activities within it.
制定年度部门销售预算,并据此执行销售计划和活动。
3. Organization/Personnel/Training
组织/人员/培训
Recruit, select, train & motivate Sales Department personnel to realize their potential to develop individuals for advancement
招聘、甄选、激励销售部门员工,激发他们的潜能,帮助其进步;
Manages staff performance and quality improvement
管理、提高团队成员工作质量和表现
4. Inventory Management
房量管理
Coordinate group room forecast and prospect with the Event Sales department and reservation department so as to help hotel achieve maximum capacity room use.
与会议销售部和预订部协调,做好团队预订的预测,以确保帮助酒店最大限度利用;
Analyses market trends. Under the direction of the Director of Sales & Marketing, plans
根据市场销售总监的指导和计划,分析市场趋势;
Assess margin contribution of group business to maximize contribution from available public space
评估团队生意的利润贡献,力求挖掘从可利用的公众空间,实现利润贡献最大化。
5. Communications
沟通
Maintain close and frequent communications with Director of Sales & Marketing in order to maximize hotel profit through effective yield and space management.
与市场销售总监保持密切且经常性的沟通,确保通过对行业、区域的有效管理实现酒店收益的最大化;
Conducts & attends meeting as required
根据需要召开、出席会议;
Main timely and responsive communication with clients
与客户保持及时沟通;
Conduct performance review on a periodical basis
定期对业绩表现进行回顾;
Conduct counseling & discipline with associates using guidelines set
根据已有的纲领指南,对员工进行开展咨询或管教。
任职资格:1. Leadership skills and knowledge of all tasks within the area of responsibility;
掌握领导力技巧和业务范围内的相关知识;
2. Knowledge and experience in Internet and other major computer programs;
具备互联网和其他主要电脑程序的使用;
3. Ability to use Sales and Front Office computer systems;
掌握销售和前台的操作系统;
4. Knowledge in Corporate, Travel Industry, CI & M and Catering sales;
熟悉企业、旅游社、会展和餐饮销售知识;
5. Ability and understanding of the market and competition;
具备准确理解市场并具备应对市场竞争的能力;
6. University Graduate;
大学毕业;
7. Min 2-3yrs experience similar capacity with international chain hotels.
至少2-3年国际酒店行业相似岗位工作经验。
上海苏宁宝丽嘉酒店是继美国拉斯维加斯之后全球第二家宝丽嘉品牌酒店,宛如一颗装饰艺术风格的绚丽宝石,于璀璨东方熠熠闪耀。上海苏宁宝丽嘉酒店毗邻历史悠久的外白渡桥,坐拥陆家嘴天际线及外滩沿岸旖旎风光。从酒店步行即可亲临外滩“万国建筑群”美景,纵观上海百年辉煌历史。作为宝丽嘉品牌在亚洲的首秀,上海苏宁宝丽嘉酒店由美国知名设计公司WATG打造,将意大利巴洛克式低调奢华与外滩新古典主义风格融合。酒店的内部装饰则由国际备受推崇的酒店设计公司Wimberly Interiors操刀,巧妙地展现出现代的美感、魅力与奢华。上海苏宁宝丽嘉酒店拥有160间舒适宽敞的客房与套房,部分房间拥有180度视角室外大露台,可俯瞰苏州河畔及外滩沿岸亮丽景致。房间内的每一处设计都经过反复推敲,兼具意式典雅与当代气息,疏朗大气的空间设计以及舒适体贴的家具陈设,无不彰显宝丽嘉品牌优雅艺术的文化内涵。每间客房均配备步入式衣帽间、宽敞的大理石浴室、55英寸LED平面电视、BOSE音响设备、Nespresso胶囊咖啡机、特别定制私人管家柜及迷你酒吧柜设施。宾客可在此感受意式生活方式的高雅舒适及个性化贴身服务的轻松惬意。上海苏宁宝丽嘉酒店拥有4间风格迥异,各具特色的餐厅及酒廊。热情周到的餐饮团队选用源自多国的优质新鲜食材,结合烹饪艺术美学为宾客创造难忘的味蕾体验。优雅舒适的大堂酒廊营造出轻松惬意的氛围,是商务洽谈或亲友小聚的理想场所。宾客可在此享用精致可口的宝丽嘉经典下午茶,品尝手工现磨咖啡,或在晚间举杯浅酌,沉醉于现场演奏的曼妙乐曲中。位于酒店二楼的全日餐厅Café Bellagio采用如蓝宝石般晶莹剔透的色调,加以珍珠色衬托,洋溢当代艺术气息。宾客可以透过大落地窗饱览苏州河畔的靓丽风景。Café Bellagio为宾客精心打造经典美式佳肴,根据不同季节提供时令特色菜单,带领宾客领略拉斯维加斯的别样风情。 嘉府壹号中餐厅由上世纪二十年代的五层历史建筑改造而成,巧妙地融合成为酒店主体建筑的一部分,为宾客奉上上海本地美馔与粤式珍馐。手工砌造而成的北京烤鸭挂炉呈现香脆美味的果木烤鸭。经典复古的装修风格,流露出高雅华美的气势。十一间富贵典雅的包房分别以红,绿,金为主题,重现上海滩雅致摩登风情,是商务宴请,家庭聚餐的上佳之选。酒店的意大利名厨餐厅LAGO by Julian Serrano位于酒店六层,特邀国际知名设计公司Studio Munge创意呈现。通过对层次动态地处理,并娴熟地运用色彩与光线,操纵时间与空间的感知,为宾客带来意想不到的惊喜。穿过由玻璃装饰的隧道般入口长廊,首先映入眼帘的是存放了300多款精选自世界各地名庄葡萄酒的闪亮红色酒柜。宽敞大气的主用餐区可直接通往室外观景露台。同样位于室外的还有一间私密别致的钟楼式包房,设计风格前卫,装饰典雅时尚,体现了意大利未来派艺术的特点,与屡获殊荣的名厨Julian Serrano所呈现的创意意式佳肴相契合。上海苏宁宝丽嘉酒店还特别从世界地精心挑选数千件艺术佳品陈列摆放在酒店的各个角落,用现代的手法诠释时间的沉淀与历史的优雅。秉承宝丽嘉品牌的低调奢华与艺术美学,酒店融合了摩登前沿的时尚生活与高雅文化,力求为宾客创造亲切、恒久、细致、卓越的感受,唯美诠释“至臻体验,岂止难忘”的品牌真谛。