• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理
• 月休八天

MAJOR RESPONSIBILIES 职责概要：
 
1.1 Responsible in achieving individual Catering and Banquet sales objectives and revenue goals within areas of responsibility.
负责完成个人餐饮宴会销售目标和饭店的收入目标
 
1.2 Finalizing all details relating to catering functions from concept stage until final billing.
确定所有关于餐饮会议包括从初始阶段至最后结帐的细节
	 
1.3 To ensure delivery of the highest standards of service and coordinates all other details with relevant departments.
确保向客户提供高水准的服务，并与相关部门协调其它细节
 
1.4 Communicating all function details by way of event order, maintaining a follow-up system to ensure repeat clients.
联络所有会议细节，建立维持一个有效的跟催系统以确保回头客
 
1.5 Handle cashes, petty cashes, checks, bills, long/short cashes legally according to Marriott policy and procedure. 
按照酒店万豪政策合规处理现金、备用金、支票、信用卡、账单、长短款等，遵守所有公司政策和程序。
 
	SPECIFIC DUTIES 工作任务:
 
2.1 Assists the catering sales management in achieving budgeted revenue and costs.
协助宴销售团队完成收预算及成本预算
 
2.2 To enlarge clients base ensuring maximum utilization of banquet rooms according to set parameters.
根据宴会厅数量，加大限度扩大客户群
 
2.3 To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to ensure guest needs and all requests are met.
与客户协商，确保坚持酒店效益原则，确保满足客户需要
 
2.4 To work with the catering sales manager in preparing business plan for catering sales.
与宴会销售经理合作，准备宴会销售计划
 
2.5 Understands hotel operations and respective responsibilities of each department.
了解酒店运作程序及部门工作职责
 
2.6 Coordinating function and events.
协调酒店承办的会议及大型活动
 
2.7 Represents the hotel to the guest.
向客人介绍酒店的服务与设施
	 
2.8 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
与客户保持有效的适当地交流，同时表现出专业的形象及工作方式
	 
2.9 Coordinates works operations within the department as well as other related depart.
协调部门内部事情，同时协调与其他部门之间的事情
 
2.10 Prevents and resolves all guest grievances.
预防和解决所有客户投诉事件
 
2.11 Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
在与客户的交往中表现出高效的作风，处理问题的同时保持职业水准和形象
 
2.12 Maintains security of all data relevant to the department.
对部门所有资料保密
 
2.13 Ensures all reporting and servicing deadlines are met on a timely basis.
确保按时完成所有的报告，确保及时提供所需服务
 
2.14 Handle guest complaints by following instant pacification procedures ensuring guest satisfaction.
依照及时的和解程序处理客人投诉，确保客人满意
	 
2.15 Possesses a high level of product and service knowledge to promote services and facilities to customers.
对酒店产品及服务有高度了解，以便更好地向客户销售酒店的服务及设施
 
2.16 Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries. 
达到开展和维护客户的拜访要求；外出拜访客户，处理询价单
 
2.17 Oversees the thorough and effective logging and maintenance of group “business inquires” (leads) for review at the weekly sales/operations meeting.
负责整体的团队生意询价的记录和跟进，以便在每周销售会议上回顾
 
2.18 Oversees the update and maintenance of the sales department group-booking log detailing tentative and definite business on the books for all future months and years.
负责更新销售部团队预订日志，详细标明T 和D状态以便将来核查
 
2.19 Compilation of a lost business report for all potential business, Enquirer lost monthly Enquirer lost and why the business is lost.
编辑所有有潜力的，之前丢失生意的报告，每月跟进生意丢失的原因
 
2.20 Accomplishes sales calls on prospective clients to develop and maintain relationship.
拜访有潜力的客户，发展并保持与客户合作的关系
 
2.21 Abides by the Marriott Employee Handbook.
遵守万豪集团员工守则
 
2.22 Abides by both the hotel and Marriott policies and procedures.
遵守万豪集团的政策及程序
 
2.23 Abides by the Code of Conduct.
遵守万豪集团的行为准则
 
2.24 Carry out other tasks as directed by immediate supervisor
完成直属上司交代的其它任务

汕头国厦万豪酒店依海而建，坐落于汕头城央CBD珠港新城。这是汕头未来潜力无限的城市核心圈，也是三江汇集之处。身处新店，抬眼望去，一览汕头内海湾的绝美胜景。酒店从汕头本土文化中汲取灵感，将潮汕民俗特色融入装饰设计之中。迎宾大堂的巨型“四点金”艺术画，融合当地的嵌瓷工艺，展现传统民居的厝角头特色。漫步在27楼的高空艺术空间，于云端沉浸式感受日升日落的光影变换。315间现代客房及套房都融入了潮汕地区“四点金”的传统民宿样式，精美艺术画点缀氛围，象征着黄金满屋的美好寓意。全景落地窗充分利用自然采光，将波涛海韵之美带给宾客。酒店设有两间各具风格和特色的餐厅、一间大堂酒廊及一间烘焙屋，为宾客呈现丰富愉悦的美食体验。臻厨全日制餐厅（Shantou Kitchen） 供应融合国际风味美食和汕头当地美食的丰富自助餐和精致零点菜单；万豪酒店标志性的万豪中餐厅（ManHo）主理地道潮汕特色风味及新派粤菜美馔；烘培屋（HK Café），为宾客提供新鲜烘焙的蛋挞、菠萝包等港式特色美食。大堂酒廊（TheLounge）为宾客打造一处集多功能风格和用途于一体的活力社交之所。酒店拥有逾3,000平方米的多功能会议和活动空间，是举办各种规模的会议、展览和宴会的理想场所。坐拥辽阔海景的2,040平方米无柱式宴会厅及11间80平方米左右的多功能厅，满足不同风格和主题的商务活动、社交聚会等。所有室内场地均配备高品质视听系统，专业的宴会服务团队尽心为宾客打造精彩的会议和宴会体验。酒店设有24小时健身中心，配置齐全的高品质、多功能的力量和有氧运动器械，以及120平方米的室内恒温游泳池，视野宽广的落地玻璃窗可将汕头城市美景尽收眼底。水疗中心则配置了6间舒适静谧的包房。一系列丰富多元的休闲活力设施，让宾客在旅途中尽享身心平衡，悦心自在。