1.Assist in the preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.
通过使用历史数据和预测数据,协助制定一份可行的部门年度指标。
2.Accurately forecast business demands to ensure efficient staffing & food production.
正确的预计商业需求已确保最有效率的人员配备和食物供给。
3.Ensure the awareness & enforcement of all Marriott SOP & Property LSOP.
保证知晓并执行所有万豪的标准操作程序和本地标准操作程序。
4.Enforce operational Standards that are periodically reviewed & updated.
定期的回顾和更新操作标准。
5.Be responsible for maintaining outlet safety and sanitation standards at all times.
任何时候都要保持餐厅的安全和卫生标准。
6.Enforce Marriott’s 49-point sanitation checklist by having all outlets inspected on a monthly basis.
执行万豪的49点卫生设备检查表,所有部门每月检查一次。
7.Be responsible for asset management of all outlet property & facilities.
有责任管理好餐厅的所有资产和设施。
8.Conduct a preventative maintenance inspection on a monthly basis.
保持每月进行防护维修检查一次。
9.Enforce Marriott’s Principles of Hospitality at all times.
坚持执行所有万豪的待客原则。
10.Above all, to lead by example through a “hands on” approach to motivate our associates.
最重要的是,通过自身的榜样和亲自动手去领导和激励员工。
11.Anticipates market changes and review operations when necessary.
能预测市场变化并在需要的情况下回顾运营。
12.Conducts competitor analysis.
对市场竞争者进行分析。
13.Develop and implement management training plans for subordinate managers and supervisors on a quarterly basis in conjunction with Director of Human Resources.
每季度与人力资源总监一起为下属经理和主管制定和实行管理培训计划。
14.Implement a departmental daily “15 Minutes” training program.
实行部门的每天15分钟培训项目。
15.Assist in the execution of all associate performance reviews in a professional and timely manner.
协助上级运用专业和适时的方法去完成对员工的成绩回顾。
16.Assist in all aspects of associate management including hiring, discipline in conjunction with the Restaurant Manager.
协助餐厅经理完成对员工的管理,包括招聘,纪律管理。
17.Practice “open door” policy to all associates.
对每位员工实行“打开大门”的政策。
18.Be responsible for all accounting and billing procedures in the outlet.
负责餐厅所有的财务和账单的处理程序。
19.Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and Human Resources.
有责任和财务部和人事部一起,正确地管理每位员工的加班时间和考勤系统。
20.Periodically plan outside associates’ activity to promote teamwork.
定期的计划员工外出活动促进团队合作精神。
21.Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
在24小时内用合适的方式回应客人疑问或顾虑。
22.Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
熟悉所有万豪客人的奖励计划和关于他们账目的正确结算程序。
23.Develop & execute plans and actions for the marketing of the outlet.
制定和执行计划以达到餐厅的市场占有率。
24.Be aware of competitors in the market & complete a competition analysis on a quarterly basis.
每个季度要熟悉市场上的竞争者并加以分析。
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