· Maintain complete knowledge of all hotel services/features
持续保持对酒店产品,设施及服务的相关产品知识的了解程度
· Promote positive relations with guests and talents
对客人及人才传达积极正面的信息
· Design and work within digital market plan and maintain filedatabase
设计并制作在线市场推广计划以及更新相关数据存档
· Hotel Website Management (Setting / Content / Promotions)
酒店官方网站管理更新,包括设置,内容,促销等
· SEO / SEM according to brand strategies
配合集团制定并开展搜索引擎营销战略
· Hotel social media official account management
酒店官网社会化媒体管理和维护
· Management of hotel profiles on major review sites
管理并及时更新主要网络介质上酒店资料
· Area Online campaign with sister hotels
集团区域性网络营销管理和发展
· Online Reputation Management
网络声誉的维护和管理
· Digital Marketing report reviewing and analyzing
网络营销市场报告评估及分析
· Maintain high level of knowledge of the Raffles products and thecompetitor's product
对本酒店以及竞争对手酒店的产品保持高水平的了解
· Maintain good relationships with counterparts at competing hotels;promote all Raffles properties whenever possible
对具有相似产品的竞争对手酒店保持良好的关系,无论何时要对客人优先推荐所有莱佛士品牌的旗下酒店
· Meet solicitation and maintenance call requirements; handle allincoming inquiries
正确处理所有到店客人的问询及来电咨询
· Attend departmental and hotel meetings as required
参加所有要求的部门会议以及酒店会议
· Successfully complete all required training/certificationprocesses
参与并完成所有要求的培训及认证流程
· Process paperwork to clients, other departments, etc., within atimely manner. Complete all assignedpaperwork within a timely manner
及时完成及传递所需的书面工作,不管是对客人还是对其他部门
· Develop relationships with key media players and the travelindustry
发展和维系与主流媒体及相关旅游产业的关系
· Ensure financial successes of hotel by overseeing all digitalexpenses and ensuring that all special events are profitable for the hotel
通过监督所有费用或特定的活动,确保对酒店是有盈利能力的
所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心,直接与前海新经济开发区相连,并直临港深大桥和香港出入境,到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房,同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日)Raffles Shenzhen Open Day 时间:每周一至周五早上十点到十二点;下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00;14:00-17:00地点:深圳市南山区粤海街道中心路3008号,深圳湾壹号广场7栋,深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送);Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email);