前台主管 Reception Supervisor
5.5千-5.8千
投递简历
发布于 12-01
前台主管 Reception Supervisor
5.5千-5.8千
深圳 | 经验不限 | 大专 | 招1人
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职位描述
·        
Supervise
Receptionists, assisting them with issues that may arise and ensuring that all
tasks are completed up to Raffles standards
督导接待员,协助他们处理可能出现的问题,确保所有任务都按照莱佛士的标准完成
·
Ensure that
the entire Front Office and the surrounding areas and including Lobby,
Concierge and Reception/Front Desk is continuously clean and tidy
确保整个前厅及周边区域,包括大堂、礼宾部、前台、前台持续保持干净整洁
·
Be fully
competent in all reception and cashier duties
充分胜任所有的接待和出纳工作
·
Liaise with
other Departments in regards to special guest requirements (i.e. Uniform/Guest
Services, Florist, Housekeeping, In Room Dining)
就客人的特殊要求与其他部门联系(如制服/客人服务、花店、客房服务、客房用餐)
·
Liaise with
Housekeeping as to which rooms do not need to be turned down if occupancy
allows
与客房管理部门联系,根据入住率安排哪些房间不用开夜床
·
Liaise with
Concierge to ensure swift baggage dispatch and collection
与礼宾部保持联系,确保行李的快速运送和回收
·
Coordinate
with Rooms Coordinator on all room allocations, ensuring effective
communication of these with Receptionists/Guest Service Agents
与房间协调专员协调所有房间的分配,确保与接待员/客户服务人员有效沟通
·
Check
potential room revenue for any discrepancies and do necessary corrections
检查潜在的客房收入是否有差异,并进行必要的纠正
·
Balance the
screen (room types) for next day
平衡第二天的房间类型
·
Maintain
amicable and co-operative working relations with all other departments
与其他部门保持友好合作的工作关系
·
To be
responsible for identifying any training needs of Reception/Front Office talent
and communicating these to the Assistant Front Office Manager
负责识别前台/前厅人才的培训需求,并与前厅部副经理沟通
·
The Reception
Supervisor may be required to carry out other duties, directed by the Assistant
Front Office Manager
前台接待主管可能被要求执行其他职责,由前厅部副经理指导
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国内上市公司
    企业性质
所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心,直接与前海新经济开发区相连,并直临港深大桥和香港出入境,到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房,同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日)Raffles Shenzhen Open Day 时间:每周一至周五早上十点到十二点;下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00;14:00-17:00地点:深圳市南山区粤海街道中心路3008号,深圳湾壹号广场7栋,深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复,无需重复使用邮箱再次发送);Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email);  
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