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·Read daily events, to acknowledgeany VIP’s arrivals.
阅读酒店每天的活动，了解所有预抵的重要客人信息。
·Must know all menu items, theirgarnishes, contents and preparation methods and be able to relay thatinformation to guests in a polite and concise way if asked.
必须熟悉所有菜单上的项目，包括装饰，配料以及制作方法，当客人询问的时候能够礼貌并简洁地为客人介绍。
·Present children's menus whenappropriate, and describe specials and alternative cuisine.
在适当的时候提供儿童菜单，并描述特色菜和可以选择的菜品。
·Serve and clear food and beverageitems in an unobtrusive and professional manner.
食品和酒水的服务应不打扰客人并专业。
·Utilize the POS system to ring upsales, print checks, close checks and complete cash-out procedures.
利用POS系统输入销售项目，打印账单，关闭账单和现金程序。
·Carry trays, bus and reset tables with linen,china, glass and silver.
能够使用托盘，清理和重新摆放桌面，包括布草，瓷器，玻璃器皿和银器。
·Ascertain guests’ satisfactionand handle any problem which may arise, informing a manager of the problem andhow it was resolved.
调查客人满意度，处理可能出现的问题，通知经理该问题及其解决方法。
语言能力：英语-一般计算机能力：一般
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酒店业--国际高端酒店/5星级
100-499人
国内上市公司
所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。深圳鹏瑞莱佛士酒店位于深圳湾金融中心，直接与前海新经济开发区相连，并直临港深大桥和香港出入境，到达香港中心只需30分钟的车程。酒店拥有168个宽敞豪华的客房，同时酒店也有6间餐饮场所、健身中心、水疗、室内游泳池、大宴会厅和各种会议室。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities.Raffles Shenzhen is located in the Shenzhen Bay Financial Center, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30-minute drive to the central of Hong Kong. The hotel features 168 spacious and luxurious guestrooms, all with expansive views. There is a choice of 6 F&B venues, Fitness Centre, Spa, Indoor swimming pool, Ballroom and various meeting rooms.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand.深圳鹏瑞莱佛士酒店公开招聘日(工作日）Raffles Shenzhen Open Day 时间：每周一至周五早上十点到十二点；下午两点到五点Date & Time: Every Monday to Friday, 10:00-12:00；14:00-17:00地点：深圳市南山区粤海街道中心路3008号，深圳湾壹号广场7栋，深圳鹏瑞莱佛士酒店负一层人才与文化部办公室Venue: Raffles Shenzhen, B1F, T7, One Shenzhen Bay, Zhongxin Road 3008, Nanshan District, Shenzhen投递简历小贴士 Tips for you 通过最佳东方网站投递(请您耐心等待回复，无需重复使用邮箱再次发送)；Apply the position via veryeast.com (please wait for the reply, do not send your CV again to email)；
