• 五险一金
• 节日礼物
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 管理规范
• 员工生日礼物

·        Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
·        Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
·        Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时，努力保持酒店的正面形象。
·        Adhere to hotel brand standards. 
坚持酒店的品牌标准。
·        Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. 
保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
·        Assist guests and escort them to locations within the hotel at their request.
在酒店内部，如果客人要求，一定要帮助客人并把他带到要去的酒店内的任何地方。
·        Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
对特殊活动和事件要有了解以便回答客人的需求。
·        Maintain current Hotel information to be able to provide information to guests.
了解最新的酒店知识以提供给客人最新信息。
·        Implements Procedures which enhance the guest experience. 
执行正确的程序以提高客人的体验。
·        Deals diplomatically and skillfully during guest interactions.
有礼貌，有技巧与客户进行接触。
·          In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known. 
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
·          Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
·          Supervise cash handling and banking procedures.
负责监督现金操作和交接程序。
·          Prepare daily banking and cash flow reports.
填写部门营业收入报表。
·          Establish and instruct talent in cash security procedures.
建立和指导人才正确处理现金程序。
·          Deal with irregular payments.
处理非日常的付款。
·          Supervise the maintenance of service equipment.
监管和维护服务设备。
·          Monitor standards of guest facilities and services.
监督客人设施和服务标准。
·          Control stock and monitor security procedures.
控制库存和进行安全监督。
·          Assist with menu and wine list creation.
协助开发新菜单和酒水单。
·          Supervise outlet service.
监督和管理部门服务标准。
·          Use safe manual handling techniques and practice safe work habits following AccorHotels Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.
遵循雅高酒店集团健康、安全和环境政策，来养成使用安全操作手册和实践安全工作的习惯。减少对环境的影响和防止污染。                                                                                                         
 
Required Qualifications 任职要求:：
·          Good oral and written communication skills
良好的口头及书面沟通能力
·          Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain
至少2年酒店相关运做经验，最好具有国际连锁酒店工作经验
·          Hotel Restaurant Management graduate
酒店管理专业毕业
·          Associate degree or above
全日制大专（含）以上学历
·          Experienced in all aspects of restaurants service
餐饮服务的各方面丰富经验

SOFITEL Galaxy Nanjing Suning 南京苏宁索菲特银河大酒店 French elegance arrives in Nanjing.Towering majestically above Nanjing’s prime business and entertainment district, the Sofitel Galaxy Nanjing Suning caters to the most prestigious meetings and events. It is the finest place in Nanjing for the business and social elite.法式优雅注入南京。南京苏宁索菲特银河大酒店坐落于最具有繁华优势及发展前景的南京市山西路商务圈的核心位置，弥漫着浓郁的法国风情，给南京这座六朝古都增添了浪漫的气息。酒店拥有352间客房，宴会厅、中餐厅、西餐厅及多功能会议室，康乐中心及健身房等设施，既是承办最高规格会议和大型活动的理想场所，又是商界精英和社会名人的最好选择。  In Sofitel Galaxy Nanjing Suning, we will not only offer competitive benefits, but also comprehensive training program and worldwide career opportunities.南京苏宁索菲特银河大酒店是由苏宁电器投资，由雅高酒店管理集团管理的国际品牌酒店。在南京苏宁索菲特银河大酒店,我们提供的不仅仅是极具竞争力的员工待遇，更有国际化全方位的专业培训和全球性的职业发展机遇。 We are looking for enthusiastic and committed candidates to join us and go forward hand in hand to create bright future.我们期待着充满热情，立志于服务业的您加入我们，携手并进，共创美好未来！