1. Report to Front Office Manager.
向前厅部经理汇报工作。
2. Well versed on all Brand Standard requirements for Front Office and related areas.
熟悉前厅部及相关部门的集团标准要求。
3. To be responsible for all guest service activities in the Executive Floor and provide supervision in club lounge with objective, performance and quality standard established by Radisson group.
服务行政楼层客人,按照丽笙集团的标准,客观、友好、高质量地为行政楼层的客人提供管理服务。
4. To assistant and supervise Executive Floor agent/butler to strive towards total guest satisfaction. Ensure that all
associates are adhering to all hotel policies, standards, procedures and regulations.
协助行政楼层接待和服务员全力为客户提供满意的服务。确保所有员工都遵守酒店的政策、标准、流程和管理准则。
5. Responsible for hiring, training and development of all associates working for the Executive Floor area.
负责行政楼层区域员工的招聘、培训、及其职业发展。
6. Assist the front office manager to ensure a correct and smoothly-operating department. Coordinate/create a smooth work environment with concierge manager, duty manage. Ensure effective communication is in place.
协助前厅部经理的工作,确保工作能够正确、顺利地运作。与礼宾部经理、值班经理共同创造一个良好的工作环境。确保能够有效地交流、沟通。
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锦江丽笙旗下品牌,高端度假标杆之作。酒店坐拥 291 间雅致客房,私享山景;配套 2.6 万平方米户外无动力乐园,以及千岛湖首个天然含氟温泉,休闲体验一应俱全。同时设有四大特色餐饮空间,荟萃中西风味;更配备全功能会议集群,满足商务与宴会需求。集度假康养、亲子游乐、美食体验与商务会议于一体,是亲子休闲旅居与高端活动的理想之选。