• 五险一金
• 节日礼物
• 带薪年假
• 管理规范
• 人性化管理

JOB SUMMARY
 
Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.
 
Education and Experience
Required:
• High school diploma or GED; 2-4 years experience in the Information Technology or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.
Preferred:
• System-related professional certifications desired.
 
CORE WORK ACTIVITIES
 
Managing Technology Needs within Budget Targets
• Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
• Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.
• Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.
• Conducts periodic inventories of applications and hardware; prepares reports as requested.
• Confirms that technology assets are secured.
• Complies with technology-related vendor contracts.
 
Building and Sustaining Relationships with Customers
• Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
• Provides customer service to associates at dedicated property/properties.
• Responds to inquiries from customers/vendors/peer group.
• Provides detailed status reports as requested.
 
Verifying Client Technology Needs are Met
• Assists in disaster recovery and business continuity as it relates to technology.
• Provides technical guidance.
• Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.
• Supports guest and associate internet access requirements.
• Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.
• Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.
• Moves/adds/changes PCs/peripherals; migrating data when necessary.
• Performs routine desktop backup as scheduled or directed.
• Provides end-user support.
• Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.
• Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.
• Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.
• Pulls through support for corporate, regional and property initiatives.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending the atrial performance that continuously delights and enchants each and every one of our guests.We invite you to join us.艾迪逊品牌以一种特立独行的全新方式将个性化、定制化与独创性融于一身。品牌由万豪国际集团 (Marriott International) 与伊恩 - 施拉格 (Ian Schrager) 联袂打造。它将伊恩 - 施拉格著名的别具风格的住宿体验理念与万豪的全球影响力、运营专长和规模相融合。大理艾迪逊酒店正在招聘热情、开朗，出色的人员，你们也希望能够找到一个能有启发、激励和挑战并令人感到骄傲的工作场所、一个服务发自内心而非课本的场所、一个提供永无止境的服务并不断吸引客人的场所。大理艾迪逊酒店诚邀您即刻加入！