Responsibilities 工作职责
1.Manages concierge daily operations.
对礼宾部进行日常管理。
2.in order to provide special assistance and information about local area attractions to customers an patrons , offering a wide selection of choices and alternatives to ensure guest satisfaction .
熟知当地及周边景区景点,餐馆,娱乐场所及商务中心,为客人提供个性化服务。
3.Interacts with the Resort Host on day to day operational matters to ensure guest needs and requests are attended to quickly and efficiently.
在日常的酒店工作中要与前厅接待沟通,确保客人的需求得到快速有效的解决。
4.Supervises luggage, message and guest delivery and pick-ups.
管理好所有需要递送和接运的行李,留言和需要接送的客人。
5.Assists guests with arrival and departure procedures at the porte cochere.在行李生出协助到店和离店客人。
6.Effectively administers the department, preparing and submitting reports and claims on time as directed.
有效的管理部门,并按照要求按时准备和提交各种报告,
7.Maintain a detailed vehicles maintenance records and ensure that all vehicles are on good condition.
保持详细的车辆维修保养记录,并确保所有车辆状况良好。
Job Specs 职位要求
1.1 or 2 years of related working experience prefered.
一至两年相关工作经验者优先
2.Positive approach to customer service
为客户服务的积极态度
3.Ability to read, listen effectively , to speak and write English clearly .
具备一定英语会话和书写能力。
4.Ability to access and accurately input information using a moderately complex computer system .
掌握一定的电脑技能技巧。
Banyan Tree Hotels and Resorts is a leading manager and developer of premium resorts, hotels and spas in the Asia Pacific, with 36hotels & resorts, 73 spas, 91 galleries & 3 golf courses. The company maintains a workforce of more than 40 locations in 27 countries reflecting the same diversity in culture as its resort destinations.We take great pride in all we do for our properties, our guests and most importantly, our associates, because you are the ones who really make the difference and ensure that every guest encounters a true Banyan Tree Experience. Angsana Zhuhai is located at Phoenix Bay, Xiangzhou district. It is the 1st phase of our 3 projects with 202 luxurious sea-view rooms, All Day Dining Restaurant, Asian Specialty Restaurant and our award winning SPA. The exterior design are of the local Lingnan construction and the interior are filled with colors and artistic designs. We are scheduled to open in the first quarter of 2018.Banyan Tree follows…… Do join the team if building a perfect family and environment is on your mind.悦榕集团是亚太区顶尖度假村、酒店及SPA的营运开发商。直至目前为止, 有36家度假村、73家水疗、91家悦榕阁与3个高尔夫球场。足迹遍布28个国家,犹如我们的度假村地点一样,反映多元文化。对于我们来说,酒店员工及客人都是引以为傲的财富,尤其是我们的员工,因为正是你们成就了我们的独树一帜,并且让客人真正体会到悦榕集团的风格。珠海凤凰湾悦椿酒店位于美丽的香洲区凤凰湾。整体项目共三期,首期202间全海景豪华客房,美食荟萃的全日制餐厅、东南亚特色餐厅及享誉盛名的悦椿SPA,让你尽享曼妙时光。酒店外观彰显岭南建筑风格,内部装饰配以个性颜色与设计。酒店已于2018年3月26日盛大开业!悦榕庄项目紧随其后……如果您想致力于创造一个完美的酒店管理团队与氛围,欢迎加入我们!感谢您的关注,请通过系统发送简历,或直接发送简历至以下邮箱:HRSupervisor-Zhuhai@angsana.com, 我们会尽快与您联系。