- 服务热线:191-0672-1860 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们

扫码下载最佳东方APP

扫码关注138大美业人才网公众号
Job Duties (including but not limited to):
主要工作职责(包括但不限于以下内容):
1. Work collaboratively and buildrelationships with other departments to ensure that service standards areconsistently consistent and high. Provide unparalleled service and hospitalityto guests to create a great, memorable experience.与其他部门通力合作,建立良好的关系以确保服务标准能够持续的保持一致和高标准。为客人提供绝无仅有的服务与热情,营造一段美好,值得回忆的经历。
2. Ability todeal with staff and guest issues in a timely manner, resolving all issues in aneffective and professional manner, and ensuring that both guest and staffissues are resolved to their satisfaction.
能够及时的处理员工,客人之间的问题,采用有效的方式与专业的态度解决所有的问题,并且要确保不管是客人还是员工的问题得到了满意的解决。
3. Always putthe guest first in front of any work.
在任何工作面前总是要把客人放在第一位。
4. Ensure thatthe service procedures of the department are adhered to.
确保坚持本部门的服务流程。
5. Any hazardsand injuries and equipment breakage and damage required by people andassistance please inform the manager immediately. Be able to respondappropriately to any emergency at the hotel.
任何危险和伤害和设备的破损和损坏所需要的人和协助请立即告知经理。对酒店的任何紧急情况能够做出适当的反应。
Requirements:
任职资格:
Goodinterpersonal & communication skills.
良好的人际交往和沟通能力。
Ability to workindependently and as a team.
能够独立工作和团队合作。
Experiences 经验要求:
Relevantexperience is preferred.
有相关经验者优先。
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店