Job Duties (including but not limited to) 主要工作职责(包括但不限于以下内容):
Oversee and direct all aspects of the guest experience function to achieve the highest possible guest satisfaction to all guests, under the general direction of the team and within the limits of established hotel and local policies and procedures. Responsible for overseeing each guest’s arrival and departure experience, all foreign currencies exchange and assisting with inquiries.
最大可能的吸引客人达到客人的满意度,要遵循当地的政策以及服务程序。关注客人的抵达以及离店,以及外币兑换。
Requirements 任职资格:
1.University Bachelor Degree and above.
大学本科及以上学历。
2.Ability to use Front Office computer systems.
能够使用前厅部的电脑系统。
3.Good interpersonal & communication skills.
良好的人际交往和沟通能力。
4.Ability to work independently and as a team.
能够独立工作和团队合作。
5.Presentable appearance and fluent oral and written Mandarin & English are needed.
仪表得体,中英文口语及书面流利。
Experiences 经验要求:
Internship or work experience in Front Desk is preferred.
有前台实习或工作经验优先。
ROSEWOOD BEIJING 北京瑰丽酒店Opened Autumn 2014, the 282-room Rosewood Beijing is located in the central business Chaoyang District, opposite the iconic CCTV Tower. It will offer more outdoor space than any other luxury Beijing hotel and residential-style rooms amongst the largest in the city. Seven restaurants and lounges will serve authentic international cuisines amidst innovative design style. As the first China property for Rosewood Hotels & Resorts, the Beijing hotel will spearhead Rosewood’s ambitious Asia expansion plans.北京瑰丽酒店拥有282间客房,已于2014年秋季精彩亮相,该酒店地处北京朝阳商务中心地带,与京城的地标 - 中央电视塔毗邻相望。较之北京的其它豪华酒店而言,瑰丽酒店打造更多户外景观,客房的布局与设计以居家风格为主,在京城可谓首屈一指。酒店内有七间设计新颖的餐厅与酒廊,提供地道的国际风味美食。北京瑰丽酒店将开启瑰丽在亚洲的拓展计划。视频:p.youku.com/北京瑰丽酒店