• 岗位晋升
• 技能培训
• 职业规划
• 五险一金
• 带薪年假
• 包吃包住
• 年终奖金
• 节日礼物
• 员工生日礼物

·         Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition to all PCR members, VIPs and repeat guests,  and prompt cordial attention from arrival through departure
通过对员工业绩的认可，提升员工工作热情，监督客服关系中心员工工作，在客人到达至离开酒店期间，客人提供个性化服务，量让客人满意。
·       Review all expected arrivals on daily basis, and to pre-select PCR enrolment  targets.
每天查看预期到达客人清单，提前选出预期到达的优悦俱乐部成员。
·         Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
监督客服关系中心员工工作，确保优悦俱乐部成员能获得最大利益，头客及重要客人都能受到特别的关注。
·       Inspects all pre-assigned PCR member / VIP rooms prior to arrival.
在客人到达前，提前检查优悦俱乐部成员及重要客人房间。
·         Greet VIP / PCR / repeat  guests personally
单独迎接重要客人，优悦俱乐部成员及回头客
·         Liaise with other departments and necessary outside contracts to ensure excellent service delivery
与其他部门保持合作，与必要外界部门保持联系，确保为客人提供优质服务。
·         Oversee maintenance of efficient repeat guest history system
维护回头客档案系统
·         Promote Inter-Hotel sales and in-house facilities
促进酒店内房间及设施的销售
·         Priority Club and regular guest welcome letters
优悦俱乐部及定期客人的欢迎信。
·         Solicitation of Priority Club applications
接受优悦俱乐部会员申请。
·         Attending to special requests by guests
满足客人特殊要求。
·         Develop and implement guest telephone contact systems
为客人接通电话。
·         Handle guest complaints and refer them as necessary, follows up on corrective action
处理客人投诉，在必要时为客人提供咨询，跟踪错误行为。
·         Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery
定期计划并参加优悦俱乐部及重要客人鸡尾酒会和必要社交活动，进一步提高服务。
·         Review arrival lists for Priority Club Rewards members and all VIPs to check room allocations, amenities, and special requests
查看优悦俱乐部成员及重要客人清单，查看房间分配，房间内设施，及客人特殊要求。
·         Prepare requisitions for amenities on a timely basis
及时在房间内准备令客人愉快的物品。
·         Overall responsible for ensuring and maintaining the entire range of services offered for the Priority Club members, VIP’s and repeat guests  with the aim to maximum guest satisfaction
全面负责对优悦俱乐部成员，重要客人，及回头客的服务，尽量让客人满意。
·         Organize and conduct regular meeting related to Priority Club activities to facilitate communications and smooth operations
定期组织有关优悦俱乐部活动的会议，以便更好的交流，及确保工作正常运作。

InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel\'s interior design provides insight into the local culture and history and makes the hotel an important part of its guests\' global travel experience.   广州保利洲际酒店坐拥得天独厚的地理优势，毗连中国进出口商品交易会展馆，黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程，宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感，设计细节巧妙融合，优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房，4间餐厅和酒吧，其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地，无柱水晶宴会厅面积达1,800平方米，并配有高科技的全息投影设备，180度透明玻璃景观宴会长廊可览珠江美景。