JOB OVERVIEW 职位概述
• Effectively manage the Chinese restaurant by ensuring the following:
有效管理中餐厅的日常工作,确保日下工作正常进行:
•Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
• Adhere to opening and closing procedures
遵守开始营业和结束营业的程序。
• Adhere to bill paying procedures
遵守规定的结账程序。
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。
• Personally meet and farewell a minimum of 80% of your customers
亲自迎送80%以上的客人。
• Encourage and motivate staff to provide optimum service during all shifts
激励在岗员工为客人提供卓越的服务。
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
• Develop and implement Promotions Calendar for F&B products in restaurant
在餐厅制定和执行餐饮产品促销活动日历。
• Manage special event concepts
特别活动的概念管理工作。
• Anticipate market changes and review operations when necessary
善于预测市场的变化情况,并在必要时审评运营工作。
• Conduct competitor analysis
对竞争对手进行分析。
• Create positive publicity opportunities
创造良好的公众宣传机会。
• Manage customer database and utilize effectively
管理顾客数据库并有效的加以使用。
• Up-sell property facilities
推销酒店的设施。
• Actively pursue cost saving measures
积极的实行节约成本的方法。
• Recycle wherever possible
尽可能再利用能源。
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。
• Manage wage and beverage cost
管理工资和饮料成本。
佛山东平保利洲际酒店,位于粤港澳大湾区腹地——佛山新城,毗邻世纪莲体育中心,位置得天独厚。酒店拥有现代与典雅相结合的设计风格,深入洞悉的服务。餐厅提供滋味无穷的味觉盛宴,是商旅出行、公司宴请、休闲旅游的理想之选。酒店紧靠广佛线东平地铁站A出口,可直达佛山市区和广州市,距离佛山沙堤机场约30分钟车程,距离广州南站约30分钟车程,距离广州白云国际机场约70分钟车程。请将个人简历投递至:talent.icxc@polyhotels.com.InterContinental Foshan Dongping, is located in Foshan New City, the hinterland of Guangdong-Hong Kong-Macao Greater Bay Area, and adjacent to Foshan Sports Center. The hotel has a modern and elegant design style and in-depth service. Hotel restaurants provide endless taste feast. It is an ideal choice for business travel, company banquet and leisure tourism. The hotel is close to Dongping subway station of Guangfo line, and can directly reach Foshan City and Guangzhou City, about 30 minutes from Shadi airport of Foshan, 30 minutes from South Station of Guangzhou, and about 70 minutes from Baiyun International Airport of Guangzhou.