【职位描述】
确保拜访客人的专业性,运用凯悦的顾问式销售原则和销售锦囊理念。
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
根据既定目标来计划拜访客人。
Carefully plans Sales Calls into defined objectives.
保持对酒店的设施设备、特征和服务的具体了解。
Maintains a detailed knowledge of hotel facilities, features and services.
对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。
Conducts extensive competitor researches and maintains excellent product knowledge of the Hotel.
系统有效的在指定的范围内拜访客户,进行帐户分类,把所得的发现和机会整合成报表并上交给销售经理/销售部副总监.
Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager / Associate Director of Sales.
跟进销售咨询,并确定潜在生意的意向。
Follows up sales leads to identify prospects.
通过直接的销售电话接触或书信沟通,维持酒店高度的公众知名度。
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
专业地进行日常电话销售,寻求并确定新的商机。
Professionally conducts routine telemarketing activities to identify new accounts.
必要时,宴请或带领客人参观酒店。
Entertains and conducts hotel inspections to clients whenever required.
建立和维护已有客户群,并不断发展新的商机。
Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.
完成月度和年度的个人目标,以及房间收入的部门目标。
Achieves the monthly and annual personal target and the segment target room night production and room revenue.
与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.
准备并确保所有的宴会预订及时传达给相关部门。
Prepares and ensures all Events Orders are distributed to concerned departments on a timely manner.
在销售部经理不在时,协助跟进所有相关工作。
Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.
【任职要求】
1.有1年以上酒店市场销售部工作经验
2.有较好的服务精神和沟通技巧
3.能够熟练使用办公软件
徐州苏宁凯悦酒店坐落于城中最高的地标性建筑-高达266米的IFC国际金融中心顶部,视野广阔,可将徐州市区及云龙湖的美丽景观尽收眼底。酒店周边交通便捷,宾客可轻松前往市内各大景点及商业区,35分钟车程便可抵达徐州高铁站。酒店拥有344间客房,位于IFC国际金融中心的43层至59层,内部设计以徐州名胜云龙湖为灵感,以天然材料打造装饰细节。房间内均设有免费无限网络以及65寸智能电视,套房内增配咖啡机,为客人提供既高效又舒适的便捷体验。酒店内设四间餐厅及酒吧,位于60层的享悦中餐厅是徐州最高的中餐厅,典雅的空间内处处彰显着汉朝文化的精妙细节;42层的咖啡厅仿佛美食市集,提供各国美食;同层大堂酒廊供应下午茶及轻食。酒店配有2445平方米的活动空间,五层的无柱大宴会厅面积达1100平方米,另外9间设备齐全的沙龙厅,面积从58至165平方米不等,可满足客人不同的会议宴会需求。