责任概要:
负责引导管理服务生,通过快捷、礼貌和准确的服务确保客人的满意度。以万豪亲切和专业的方式接待并服务客人。以积极友好的形象面对客人及员工。保持专业形象和一个始终干净明亮的餐厅。
岗位职责:
1.服从万豪酒店的一切政策和程序。
2.在酒店中,承担在日常运作中的责任,以确保能顺利营运。
3.与员工一起为客人服务,从而达到客户满意度。
4.在营运前进行岗位检查,包括桌椅的清洁,盐罐,胡椒罐,糖罐,烟灰缸,花,台灯,餐具,玻璃器皿的摆放是否正确整齐。
5.与客人进行积极的互动,来寻找和征求反馈。
6.在部门中,培训、维持和执行所有万豪的服务标准。
7.处理日常员工的协作关系。
8.在班次上正确执行收入和账单控制程序。
9.确保在餐厅营运时,在各自的岗位上,协助服务员或领位员,使客人满意。
10.运用岗位的轮换制,来确保工作安排的合理性。
11.综上所述,领班要以身作责来激励我们的员工取得成功。
职位要求:
1.至少1年的餐厅工作经验
2.会基本英文的交流
3.有同等国际联号酒店工作经验优先
4.热爱酒店行业,有良好的服务意识
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
成都茂业JW万豪酒店坐落于成都心脏腹地——天府广场,拥有更便捷的交通网络。这里毗邻成都潮流时尚地标太古里及IFS购物街区,步行约10分钟。成都4500年历史的探寻之旅,原汁原味的天府生活便始于此。The symbol and center of Chengdu, Tianfu Square, is now home to the JW Marriott Hotel Chengdu. Located close to the famous scenic spots, Kuan & Zhai Alleys, it’s the ideal place to discover Chengdu’s history of over 4,500 years and to experience the traditional Tianfu leisure lifestyle.JW万豪酒店及度假村是万豪国际集团旗下备受瞩目的豪华酒店品牌之一,于全球各地的度假城市及度假胜地拥有众多美轮美奂的酒店。JW万豪酒店是对万豪集团创始人约翰.威拉德.马里奥特 (J.Willard “J.W.” Marriott) 先生的致敬,秉承他将身心健康放在首位的宗旨,以期更好地服务他人。JW万豪酒店的创立灵感来源于约翰.威拉德.马里奥特先生健康的生活方式,致力于为宾客打造一个身心休憩的场所,让宾客在住宿期间自在每一刻,全然焕活,并通过酒店的一系列活动和细致入微的服务,鼓励宾客与家人朋友欢聚此刻,全身心拥抱当下,尽享难忘时光。现时,集团在近40个国家及地区内拥有超过120家JW万豪酒店。欲了解更多有关JW万豪酒店及度假村详情请通过JW 万豪官网和相关社交媒体上关注我们。JW万豪酒店及度假村是万豪国际集团旗下旅行计划万豪旅享家(Marriott Bonvoy®)成员之一。万豪旅享家将为会员提供万豪国际旗下在全球范围内庞大的酒店阵容,会员可体验“万豪旅享家Moments™ ”并轻松赚取及兑换积分,享受免费房晚及尊贵级别会员礼遇。免费注册成为会员,或者垂询更多信息,请登录marriottbonvoy.cn。TheLuxury Collection® is comprised of world-renowned hotels and resorts offeringunique, authentic experiences that evoke lasting, treasured memories. For theglobal explorer, The Luxury Collection offers a gateway to the world's mostexciting and desirable destinations. Each hotel and resort is a unique andcherished expression of its location; a portal to the destination's charms andtreasures. Originated in 1906 under the CIGA® brand as a collection of Europe'smost celebrated and iconic properties, today The Luxury Collection brand is aglittering ensemble of over 110 of the world's finest hotels and resorts in nearly40 countries and territories. All of these hotels, many of them centuries old,are internationally recognized as being among the world's finest. For moreinformation and new openings, visit theluxurycollection.comor follow Instagramand Facebook.The Luxury Collection is proudto participate in Marriott Bonvoy®,the global travel program from Marriott International. The program offersmembers an extraordinary portfolio of global brands, exclusive experiences on MarriottBonvoy Momentsand unparalleled benefits including free nights and Elite status recognition.To enroll for free or for more information about the program, visit marriottbonvoy.com.万豪国际(纳斯达克股票代码:MAR)集团总部位于美国马里兰州贝塞斯达,在139个国家和地区拥有超9,000家酒店,包括直接经营酒店、特许经营酒店和授权分时度假酒店,并拥有超30个酒店品牌。万豪国际集团运营屡获殊荣的旅行计划——万豪旅享家(Marriott Bonvoy®)。垂询更多信息,请访问官网www.marriott.com.cn。如需随时掌握万豪国际最新动态,可访问网上新闻中心www.marriottnewscenter.com,或在社交媒体上关注@MarriottIntl。 Marriott International, Inc. (NASDAQ:MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly8,800 properties across more than 30 leading brands in 139 countries andterritories. Marriott operates and franchises hotels and licenses vacationownership resorts all around the world. The company offers Marriott Bonvoy®,its highly awarded travel program. For more information, please visit ourwebsite at www.marriott.com, and forthe latest company news, visit www.marriottnewscenter.com. Inaddition, connect with us on Facebook and@MarriottIntl on X and Instagram.