The Role岗位职责:
Be familiar with menus, foodrecipes and other aspects to recommend various foods and beverages to guests.
要熟知菜单、食品配方及其它方面的知识,以向客人推荐各种食品及饮料
Interact and engage with guests and maintains high quality service standards
与客人互动并保持高质量的服务标准
Support the daily operation in collaboration withthe restaurant supervisors, assist with monthly forecasting, weekly schedule, etc
与餐厅主管合作并支持日常运营,协助完成月度预测、周计划等工作
Handle guest complaints effectively and professionally
有效和专业地处理客人的投诉
Talent Profile 岗位资质:
Preferably has experience working in eithera luxury restaurant or luxury hotel background
有豪华餐厅或五星级酒店工作经验者优先
Master fundamental knowledge of food and beverages and be skilled in service
掌握必需的餐饮酒水知识,有一定的服务技能
Has a passion for Food & Beverage
对餐饮有热情
Loves interacting with guests
喜欢与客人互动
Basic English Skills
基础英语能力
A self-starter and a team player
积极主动,善于团队合作
Work diligently with a positive attitude and willingness to work hard
工作认真,态度端正,吃苦耐劳
ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村:The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Shanghai, and Hainan. Future openings include exciting destinations such as Taipei, Kyoto, Riyadh, Nanjing, Shenzhen and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、上海、海南土福湾等目的地的7家奢华度假酒店。计划即将于南京、深圳、台北、京都、利雅得、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验,将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 及2024 年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单,其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一,其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情,敬请登录www.capellahotels.com.cn。