• 带薪年假
• 包吃包住
• 英语培训
• 员工奖励认可
• 个人职业发展
• 酒店交叉培训
• 员工生日礼物
• 员工穿梭巴士
• 五险一金
• 岗位晋升

Position Overview
The Housekeeping Coordinator is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up. Critical aspects of the role are communicating room status, receiving & dispatching requests / tasks to all key contacts; ensuring a smooth and efficient operation of the department. 
客房部协调员的主要职责是客房部每日运营的协调工作。客房部协调员负责通过高效的沟通和跟进确保部门达到最高的服务水平。这个角色在沟通客房状态、通过主要联系人接收和派发工作请求、确保部门顺畅的运行方面起到关键性作用。
 
The Role
Check and Read email ensuring that all work related information are noted and pass onto the Housekeeping Team Leader / Housekeeping Manager / Director of Housekeeping
检查并阅读所有邮件并确保将接收到与工作相关的所有信息传达给客房部主管、客房部经理、客房部总监
Allocate Room Assignments, and ensuring that important information such departure time and arrival times and any Special Requests are noted on Housekeeping Attendants and Team Leaders list and highlighted
为客房服务员分配工作，确保重要信息如退房时间、到达时间和任何特殊要求传达到客房服务员和主管，并对重要信息进行强调。
Answer all housekeeping office incoming telephone calls correctly recording messages and deliver promptly
接听所有客房部办公室的来电，做出正确的记录并及时传达
Maintain an accurate record of out of order, VIP, Long stay, repeat guest, expected arrivals and departures, function and group rooms, do not disturb rooms, guest profile
对客房的信息和客人信息如故障房、VIP、常住客人、熟客、预计到达和离店、功能房和团队房、请勿打扰房、客人档案等保持准确的记录
Ensure that all resort key procedures are followed carefully and maintain efficiently
确保仔细认真地遵守酒店的钥匙/房卡管理程序并有效地维护
Prepare the daily work allocation for room attendants and maintain all necessary books required for daily control
每天为客房服务员的工作分配做准备，并且维持对所有必要的工作内容进行纪要以便于管理监督
 
Talent Profile
Highly effective communication skills
高效的沟通能力
Excellent organization skills
良好的组织能力
Proficient in English
熟练的英语
Familiar with Microsoft Office: Word, Excel, PowerPoint
熟悉Microsoft办公软件：Word, Excel, PowerPoint
Approximately 1-year experience or newly graduate from university
要求约1年的工作经验或者大学应届毕业生

ABOUT CAPELLA HOTELS AND RESORTS关于嘉佩乐酒店及度假村：‍The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Shanghai, and Hainan. Future openings include exciting destinations such as Taipei, Kyoto, Riyadh, Nanjing, Shenzhen and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest experiences with the highest level of personalised service and combining a legacy of thoughtful design. Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore earned the distinction of being included in The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The World’s Best Hotel and Asia’s Best Hotel in 2024, with Côte by Mauro Colagreco elevated to Two MICHELIN Stars for 2025. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.For more information, visitcapellahotels.com嘉佩乐酒店及度假村旗下目前拥有位于新加坡、乌布、曼谷、河内、悉尼、上海、海南土福湾等目的地的7家奢华度假酒店。计划即将于南京、深圳、台北、京都、利雅得、韩国等目的地陆续璀璨揭幕新酒店。秉承卓越的嘉佩乐品牌专注于为宾客打造地道本真的文化体验，将精心设计的传奇建筑与细致周到的温暖匠心服务融为一体。嘉佩乐酒店及度假村荣获 Travel+ Leisure杂志美国版 2023 及2024 年度世界旅行奖全球最佳酒店品牌的殊荣。曼谷嘉佩乐酒店和新加坡嘉佩乐酒店荣登 2023 年及 2024年的全球 50 Best酒店榜单，其中曼谷嘉佩乐酒店在 2024年荣膺全球酒店榜单和亚洲酒店榜单的榜首。嘉佩乐酒店及度假村是全球酒店联盟 DISCOVERY的成员之一，其宾客忠诚计划覆盖全球超过100 个国家的 40 家奢华酒店品牌。更多详情，敬请登录www.capellahotels.com.cn。