您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下,协助保持所在部门的高效营运,并满足员工、客人及酒店业主的期望。 通过对礼宾部运营进行计划、组织、指导和监控,协助首席礼宾司管理对客服务部门,使之成为一个成功的独立利润中心,确保客人满意度。该职位享受副理级别福利。
You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To assist the Chief Concierge in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.This position enjoys benefits at the Assistant Manager level.
拥有酒店或旅游管理领域的本科或专科学历;至少两年礼宾部经理/副理或客户服务经理工作经验;应拥有“金钥匙”认证;必须具有良好的解决问题、组织和人际交往能力。
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Manager/Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
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About Andaz 关于安达仕酒店 Global in scale while local in perspective, the Andaz brand of luxury lifestyle hotels weaves the sights, sounds, and tastes of each property’s surroundings for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar and satiate their curiosity while immersing them in the spirit of the eclectic culture around them. 凯悦酒店管理集团旗下的安达仕品牌致力于以全球视野演绎本土风情,通过对目的地的深度挖掘,将酒店周围环境从视觉、听觉、味觉三个维度进行解构与融合,为宾客提供生动独特的本土特色体验。安达仕酒店通过细致且无预设的个性化服务,激发宾客探索目的地的好奇心,用绚丽的本土风情创造灵感之旅。