岗位职责:
1.查看交班记录,了解上一班的移交事项,并负责处理。
2.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。
3.熟悉酒店有关客房销售的各项政策。
4.熟练掌握店内外信息,提供准确的问讯服务。
5.负责为下榻酒店的宾客办理入住登记手续。
6.制作有关报表,为其它部门提供准确的接待信息。
岗位要求
1.大专以上文化程度,有相关工作经验者优先。
2.性格开朗、工作踏实,具有较强的服务意识和责任感。
3.相貌端正,身体健康。
莆田香格里拉坐落于新建的绶溪公园旁,酒店独特的地理位置象征着历史与现代的时空交融,它将不仅体现人类与自然的和谐共生,并将着力展示荔林水乡的古韵情怀。酒店拥有260间设备齐全的智能豪华客房,饱览延寿溪美景。同时,酒店将配备大堂酒廊、餐厅、水疗中心、健身房、游泳池,大型儿童探险乐园,福建地区唯一日式主题温泉及一间面积达1,200平方米的大宴会厅。此外,酒店外广场二期将设有总面积达3,500平方米的美食村及零售空间。酒店距离火车站仅25分钟车程,交通十分便捷。Shangri-La Putian is located beside the newly-built Shouxi park, Uniquely positioned at the juncture of history and modernity, it will pay tribute to the river town’s ancient heritage as well as harmony between man and nature. It has 260 well-appointed smart rooms offering panoramic views of the city and Yanshou river. The hotel will include a lobby lounge, restaurants, SPA, fitness centre, swimming pool, large adventure zone, the only Janpanese Onsen hot spring in Fujian and a 1,200-square-metre ballroom. Next to the hotel will be a lively mix of restaurants, bars and retail shops set in a 3,500-square-metre village-style plaza at phase II project. The hotel is conveniently located within a 25-minute drive from the train station.