• 五险一金
• 带薪年假
• 人性化管理
• 岗位晋升
• 员工生日礼物
• 技能培训
• 惊喜服务费
• 班车接送
• 食宿全含
• 全球免费房

制定房务部年度运营计划、预算及目标，确保与酒店整体战略一致。
Formulating annual operational plans, budgets, and objectives for the Rooms Division, aligning with the hotel's overall strategy.
监督客房部（Housekeeping）、前厅部（Front Office）及公共区域（PA）的日常运营，优化服务流程，提升效率。
Oversee daily operations of Housekeeping, Front Office, and Public Areas (PA), streamline service processes, and enhance operational efficiency.
分析房务数据（入住率、RevPAR、客户满意度等），定期提交报告并提出改进建议。
Analyze key Rooms Division metrics (occupancy rate, RevPAR, guest satisfaction scores), submit regular reports, and propose actionable improvements.
负责房务部员工招聘、培训、绩效考核及职业发展，打造高绩效团队。
Lead recruitment, training, performance evaluations, and career development for Rooms Division staff to build a high-performing team.
监督员工仪容仪表、服务规范及工作纪律，维护酒店专业形象。
Ensure compliance with grooming standards, service protocols, and operational discipline to uphold the hotel's professional image.
处理重大宾客投诉及突发事件，确保问题内闭环解决，提升客户忠诚度。Resolve critical guest complaints and emergencies promptly, ensuring closure within to enhance guest loyalty.
定期收集宾客反馈，分析服务痛点，推动个性化服务创新（如生日惊喜、特殊需求响应）。Gather guest feedback regularly, identify service gaps, and drive innovations in personalized services (e.g., birthday surprises, special request fulfillment).
协同市场销售部制定VIP接待流程，确保高端客户体验无缝衔接。Collaborate with Sales & Marketing to design VIP reception protocols, ensuring seamless luxury experiences for high-value guests.
监控房务部物资采购、库存周转及能耗使用，制定成本节约方案（如布草循环利用、节能设备升级）。Monitor procurement, inventory turnover, and energy consumption in the Rooms Division; develop cost-saving initiatives (e.g., linen recycling, energy-efficient equipment upgrades).
审核部门费用支出，确保符合预算要求，优化资源利用率（如人力排班、物资调配）。Review departmental expenditures to ensure budget compliance; optimize resource allocation (e.g., staff scheduling, inventory management).
管理客房设施维护计划，延长资产使用寿命，降低维修成本。Oversee preventive maintenance schedules for guestroom facilities to extend asset lifespan and reduce repair costs.
确保部门运营符合酒店政策、行业法规及卫生安全标准（如消防、食品安全、疫情防控）。Ensure compliance with hotel policies, industry regulations, and health/safety standards (e.g., fire safety, food hygiene, pandemic protocols).
与餐饮、工程、财务等部门协同，解决运营中的交叉问题（如活动布场、设备维修）。Collaborate with Food & Beverage, Engineering, Finance, etc., to resolve cross-departmental operational issues (e.g., event setup, equipment repairs).
参与酒店管理层会议，提供房务部运营数据及战略建议，支持决策制定。Participate in executive meetings, present Rooms Division performance data, and offer strategic recommendations to inform decision-making.

西安临潼悦椿温泉酒店坐落于西安的东大门临潼，酒店位于临潼国家度假区核心位置，占地235亩，建筑面积约11万平方米,拥有400间客房,6个风格迥异的餐厅。是新加坡悦榕集团与西安曲江临潼旅游投资（集团）有限公司共同打造的一个国际五星级温泉酒店群，主要包括主题酒店区、温泉水疗区、特色中餐区、西苑阁等区域，以现代风格诠释唐代宫廷韵味，融合了中国传统建筑中明柱、斗拱、屋面翼角造型与都会风情的当代温泉酒店。 Xi’an Lintong Angsana Hotel is located at East Gate of Lintong, whichis also in the middle of holiday village in Lintong. The whole hotel covers thearea of 235 acres, and the building areas are 11milion square meters. Our hotelhas 400 rooms for guests and 6 different styles of restaurants. Meanwhile, Xi’an Lintong Hotel is one of the five stars hotel which isestablished by Singapore Banyan Tree and Xi’an Qujiang Travel Investment Corporation. The hotel has beendivided by many different parts, including Theme Hotel Area, SPA Area, SpecialChinese Restaurant, Royal Garden Court and so on. One of the most spectacularaspect is that hotel combines the charm of Palace Tang and Chinese traditionalbuilding, like Minzhu, Brackets(Dougong), Roof Wing Angle and MetropolisCustoms.