• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

【职位描述】
Primary Responsibilities主要职责
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 
•	Consistently offer professional, friendly and engaging service
•	Lead and manage all aspects of the Front Office department and ensure all service standards are followed
•	Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
•	Handle guest concerns and react quickly, logging and notifying proper areas 
•	Conduct regularly scheduled departmental meeting
•	Manage the departmental budget 
•	Balance operational, administrative and Colleague needs
•	Assist guests regarding hotel facilities in an informative and helpful way
•	Follow department policies, procedures and service standards
•	Follow all safety policies  
•	Other duties as assigned
向前厅部经理汇报，职责和基本工作职能包括但不限于以下内容。
•	始终如一地提供专业、友好和有吸引力的服务
•	领导和管理前厅部的方方面面，确保所有的服务标准得到遵守
•	通过参加收益管理会议和实施商定的收益管理战略和做法，使客房收入最大化
•	处理客人关心的问题并迅速做出反应，记录并通知相关区域 
•	举行定期的部门会议
•	管理部门的预算 
•	平衡运营、行政管理和员工的需求
•	协助客人了解酒店设施，并提供信息和帮助
•	遵循部门政策、程序和服务标准
•	遵循所有安全政策  
•	其他指定的职责

Knowledge and Experience知识和经验
•	Previous leadership experience required
•	Previous Property Management System experience required
•	Computer literate in Microsoft Window applications required
•	University/College degree in a related discipline preferred
•	Must possess a professional presentation 
•	Strong interpersonal and problem solving abilities
•	Highly responsible & reliable
•	Ability to work well under pressure in a fast paced environment
•	Ability to work cohesively as part of a team
•	Ability to focus attention on guest needs, remaining calm and courteous at all times
•	需要有领导经验
•	需要有使用PMS系统的经验
•	需要掌握Windows界面微软应用程序的计算机知识
•	有相关学科的大学/学院学位者优先
•	必须具备专业的表达能力 
•	具有较强的人际交往和解决问题的能力
•	具有高度的责任心和可靠性
•	能够在快节奏的环境和压力下顺利工作
•	作为团队的一部分齐心协力地工作
•	能够专注于客人的需求，始终保持冷静和礼貌的态度

Your team and working environment:
Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.
洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
酒店设有336间酒店客房，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。

概览：洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。Overview: Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Gold Executive Lounge, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.