• 五险一金
• 员工生日礼物
• 技能培训
• 带薪年假
• 岗位晋升

【职位描述】
1.To maintain a high customer service focus by approaching your job with the customers always in mind.
在整个工作过程中，始终保持高度的客户服务意识。
2.To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
3.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
能够提出对酒店的运作及环境有益的意见或建议。
4.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
5.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作过程中能够做好本职工作，保证自己及其他人的安全。
6.Creating an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service.
建立一种每个员工都关注如何能为客人创造“一次特殊经历”，提供非凡客户服务的工作环境。
7.Actively seeking verbal feedback from customers and team member at each service period.
在服务期间积极收集客人及服务人员的反馈。
8.Keeping the team up-to-date about departmental, hotel and company activities through regular communication meetings & memos. This includes special events and promotions in the restaurant.
随时更新团队成员与酒店其他部门的交流，了解酒店其他部门的活动，包括特殊活动，餐厅促销等等。
9.To seek out and maximize departmental and hotel revenue opportunities.
寻找机会，增加酒店及部门的收入。
10.Being aware of potential highs and lows in the business.
能够预见营业状况的变化。

【任职要求】
Strong in Leadership skills & good training conducting skills.
领导技能及培训技巧。
Outgoing personality. Willing to work for long hours.
外向性格、可以长时间的工作。
2-4 years in a managerial position in 4/5 Star category hotel
二至四年在四/五星级酒店的相关管理经验。
Good English skills (written & verbal).
良好的英语口译及书写能力。

  沈阳世茂希尔顿酒店地处城市金廊青年大街之上，位于“五里河商圈”，地理位置优越。酒店距离沈阳桃仙国际机场、火车站仅20分钟车程，距购物中心、科学宫、领事馆仅举步之遥。酒店由美国希尔顿国际酒店集团管理，拥有329间豪华舒适的客房及现代便利的设施，重现清代盛京佳肴的中餐、探索世界美食之旅的西餐等不同风格的餐厅及酒吧，让宾客尽情体验丰富多彩的美食之旅；设备先进、完备的无柱式大宴会厅及多功能厅可举办各类宴会及会议；健身中心拥有室内恒温游泳池和现代的健身器材等，提供多种高效的服务及设施，沈阳世茂希尔顿酒店是休闲和商务客人的品位之选。