• 五险一金
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 技能培训
• 人性化管理

To have Complete knowledge on the food /
beverage / service available in sections
appointed
对指定的部门提供的餐饮/服务有完整的了解
Ensure that SLIM and Hotel standards and
policies and explained to staff, and are
correctly applied.
确保向员工解释总部及酒店的标准和政策,并正
确应用
Responsible for the Revenue of each
restaurant in the F&B department to reach
the hotel target。
负责餐饮部各个餐厅的经营收入达到酒店
指标。
Monitors and ensure smooth operations of the
sections appointed(restaurants/banquet/
beverage - as applicable
监督和确保指定的部门(餐厅/宴会/酒水¨适用)
的顺利运作
Effective participation in coordinating and
controlling departments
有效参与部门协调管理
Conducts regular tours of front and back Of
F&B Operations to check on set-up/service/
food quality / general maintenance /
deanliness定期进行餐饮前后区域巡视,检查
设置/服务/食品质量/一股维护/清洁度
Recommends improvements in all aspects of
their appointed sections as appropriate
酌情建议对指定部门的各个方面进行改进
Conduct market surveys as required and plan/
implement appropriate measures to increase
market share
根据需要进行市场调查,并计划/实施适当措施以
增加市场份额
To brainstorm / keep updated on new
technology to improve work efficiency
集思广益/不断更新新技术以提高工作效率
Co-ordinate with the Executive chef/Outlet
Manager On the set-up, implementation and
sales of all outlet promotions and menu
planning
与行政总厨/餐厅经理合作,制定、实施和销售
所有促销活动和菜单计划
In conjunction with Division Head, Executive
/Head Chef, to establish standard recipes/
specifications sheet and theoretical sales prices
for food and beverage services in sections
appointed
与部门主管、行政总厨一起,制定标准的食谱/规
格和合理的销售价格,用于指定的餐饮部门
Participate in effective staff management(staff
hiring/termination/transfers/overtime)
与分部门负责人参与有效的员工管理(员工招
聘/终止/调转/加班)
Approve weekly staff roster
审批每周员工班次表
Enforce staff motivation and team building
推动员工积极性和团队建设
Participate in divisional staff training /
Orientation(coordinated by F&B trainer
参与部门员工培训(由餐饮部培训员协调)
Observes staff individual performance /
grooming / punctuality, and performs staff
appraisals/disciplinary actions if required
检查员工仪容仪表、守时等表现,并按照要求
采取相应奖惩措施
Ensure that the staff are equipped with proper
、working environment /tools / knowledge to
enable them to be productive and efficient in
their work
确保工作人员具备适当的工作环境/工具/知识,
使他们在工作中富有成效和效率
Ensure application of procedures and
regulations to staff concerning hygiene and
sanitation / fire and safety / emergency
procedures
确保员工了解并应用酒店卫生/消防与生命安全
程序/应急程序
Maintains regular customer contact to obtain
feedback/create future and potential clients
定期与客户保持联系,以获得反馈/创造潜在客
户
Proper and tactful handling of verbal
complaints from customers and respond to
customer critique forms
正确、委婉地处理客户的口头投诉,并回复客户
的批评
Conduct / attend F&B divisional and
departmental meetings as required
按要求举办或参加餐饮各部门会议
Ensure smooth and effective communication
between F&B and other departments in the
hotel
确保与酒店其他部门的沟通顺畅有效
Meeting regularly with key suppliers to
discuss new products, flaws in existing
products, maximize discounts, sponsorships
定期与主要供应商会面,讨论新产品,现有产品
的缺陷,折扣最大化,赞助
Ensure that quality of food/beverage/service
provided are consistently maintained
保持食物、饮品/服务/清洁水准的一致性
Ensure that all materials, equipment md
machinery are properly used and regularly
cleaned, in order to prolong usage
确保所有材料、设备和机器得到适当的使用和
定期清洗,以延长使用期限
Effective participating and control in inventory
taking/costs/breakage
有效参与和控制存货/成本/破损
● Approves food / beverage / general
requisitions in sections appointed
审批指定的食品/酒水/一般采购申请
● Practice economy of food, beverage, paper
supplies, electricity and water
节省使用食品,饮料,纸张及水电(尽量循环
使用)
Assist the Director of F&B in the
planning of budget/forecast/CAPEX/P&L
for the division
协助餐饮总监计划预算/资本开支/部门损益
Implement appropriate and effective measures
to improve control of costs/expenses/labor
执行适当和措施,以对成本控制/费用/劳力等方
面有效改进
Prepare the F&B Division Report on a
monthly basis(if applicable)
准备餐饮部月度报表(如适用)
Responsible for the implementation and
upkeep of the systems for complication of
guest critique/business cards/guest letters
负责顾客评论/名片/来宾信函/汇编系统的实施
和维护
Authorize the daily Outlet log book
授权每日餐厅日志
Level 2and below employee must clock¨ in
and clock-Out every day when reporting on
duty/off duty and register on departmental
when staff has special circumstances。
2级以及2级以下员工应在上下班和两头班时
打卡,特殊情况下,需要在部门《每日签
到表》签到登记。
The Overtime on regular working day or off
day must be following government and hotel
policy。
按国家及酒店相关规定管理好员工
的正常工作日超时加班及休息日加班。
Division/Department Heads are responsible
for controlling and administrating the
attendance and overtime effectively,
ensuring the working productivity in the
department and sufficient rest for employee。
All the overtime accumulated must be
cleared by day(s)-Off-in-lieu within 30days,
any extension must be approved by General
Manager. Any Division/Department Heads
are not strictly following this policy will
face disciplinary action including dismissal。
所有部门总监/经理必须有效控制和管理本部
门的考勤和加班,确保其部门的劳动生产率
和员工必要的休J軎、时问。所有调休必须在超
时工作后30天内使用,逾期使用需获得总经
理批准。任何部门总监/经理没有按照规定程
序审批加班将会面临违纪处分,严重者给T/
开除处理。

合肥香格里拉位于连接商业区和市中心的濉溪路中心地带，交通便利。距离淮河路步行街仅约15分钟的车程。合肥火车站和合肥南站分别位于酒店东约5公里处和南约12公里处。酒店共设3间餐厅及酒吧，包括1间主打特色徽式菜肴的扬子轩中餐厅，1间大堂吧和一间皖咖啡自助餐厅。Shangri-La Hefei is located in the central section of Suixi Road, which is a convenient place to connect to the commercial districts and city centre. It takes about 15 minutes from the hotel to Huaihe Road Pedestrian Street by car. Hefei railway station and Hefei South railway station are located about 5 kilometres east and about 12 kilometres south of the hotel, respectively. The hotel offers 3 dining venues include a Chinese restaurant, Lobby Lounge, and a café.