We are looking for a Restaurant Supervisor with following duties and requirements:
我们在寻找一位具备以下特质,并可独立承担相应岗位职责的餐厅主管人选:
As a Restaurant Supervisor, we rely on you to:
作为酒店餐厅主管,需承担以下主要工作职责:
1、Be responsible for daily operation management of the restaurant, coordinate pre-meal preparation, in-meal service and post-meal finishing work to ensure smooth processes.
负责餐厅日常运营管理,统筹开餐前准备、餐中服务及餐后收尾工作,确保流程顺畅。
2、Arrange staff scheduling and division of labor, supervise service quality, promptly correct non-standard operations, and enhance guests' dining experience.
安排员工排班与分工,监督服务质量,及时纠正不规范操作,提升客人用餐体验。
3、Handle guests' needs and complaints during dining, coordinate to solve problems, record feedback and optimize service details.
处理客人用餐过程中的需求及投诉,协调解决问题,记录反馈并优化服务细节。
4、Inspect restaurant hygiene, tableware placement and food preparation to ensure compliance with hotel hygiene and safety standards.
检查餐厅环境卫生、餐具摆放及食材备料情况,确保符合酒店卫生及安全标准。
5、Assist in formulating restaurant promotion plans, cooperate in implementation and track results to promote the achievement of revenue targets.
协助制定餐厅促销活动方案,配合执行并跟踪效果,推动营收目标达成。
6、Organize staff to carry out training on service skills and dish knowledge, improve the team's professional ability and collaboration efficiency.
组织员工开展服务技能、菜品知识培训,提升团队专业能力与协作效率。
We are looking someone who:
我们寻找的人选需具备:
1、College degree or above, with more than 2 years of experience as a supervisor in high-star hotels or high-end restaurants, familiar with catering operation processes.
大专及以上学历,2 年以上高星级酒店或高端餐厅主管经验,熟悉餐饮运营流程。
2、Good team management skills, able to effectively motivate employees and coordinate to solve contradictions and problems in work.
具备良好的团队管理能力,能有效激励员工,协调解决工作中的矛盾与问题。
3、Understand catering hygiene standards, food safety regulations and hotel service norms, and pay attention to service details and quality.
了解餐饮卫生标准、食品安全法规及酒店服务规范,注重服务细节与品质。
4、Strong communication and expression skills, able to collaborate efficiently with guests and cross-departmental colleagues, and handle emergencies.
拥有较强的沟通表达能力,能与客人及跨部门同事高效协作,处理突发状况。
5、Good English listening and speaking skills, able to respond to daily communication and needs of foreign guests.
英语听说能力良好,可应对涉外客人的日常沟通及需求响应。
6、Proactive in work, strong pressure resistance, with certain cost control awareness and customer service awareness.
工作积极主动,抗压性强,具备一定的成本控制意识与客户服务意识。
If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
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