工作职责:
Key Responsibilities:
HR Strategy and Talent Development:
Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.
Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.
Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.
Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.
Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.
Create regional synergies to elevate Hilton‘s brand visibility.
Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.
Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities
Design and implement business-driven training plan that aligns with hotel’s goal and support team member growth and development.
Business Performance Review and HR Operation Excellence:
Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.
Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well-being, safety, security, and hygiene.
Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.
Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.
Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.
Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.
Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.
Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines.
Recruitment:
Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.
Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.
Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.
Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.
Ensure L8 (AHOD) and above positions are filled in a timely manner to reduce impact on business and operation
Total Rewards (Compensation & Benefits) Management:
Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.
Implement Total wellbeing (Benefits) offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing.
Team member Relations and Compliance:
Manage ad-hoc team member relations issues, including but not limited to leadership-related issues, team member grievances, conversations, or compliance issues.
Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.
Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self-compliance audits to guarantee full adherence.
Miscellaneous:
Strongly inclined to adhere to rules and set standards of behavior.
Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.
Carry out any other reasonable duties and responsibilities as assigned.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
任职资格:
Bachelor’s degree and above.
Minimum 2 years of experience in a similar position with an international brand hotel.
Fluent in written and spoken English.
In-depth knowledge of local labor laws
Strategic planning ability
A collaborative and open-minded leadership style
Comprehensive knowledge of HR modules and department operations.
Able to coach and develop others.
Proficient in essential business and financial fundamentals
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
High level of emotional intelligence (EQ).
Technology Proficiency and Strong analytical skills
Empathy and a customer service-oriented mindset.
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Hilton Zhuji, located in the downtown of Zhujin, next to Zhuji Administration Center, has a splendid view of Puyang River, Taozhu Mountain. With convenient transportation, it takes 5-minute drive to Hometown of Xishi Scenic Spot and 16 minute drive to Zhuji Railway Station. Surrounded by a shopping complex and a commercial street in ancient style, it is easy for you to explore the city and cuisines. Hilton Zhuji offers 363 spacious guest rooms with amazing view and fully-equipped facilities. There are more than 3000 square meters meeting and banguet space, including a roof garden for parties and banquets. A wide variety of sky-top restaurants and lounges, fitness center and indoor swimming pool are provided to make your stay convenient and comfortable.诸暨希尔顿酒店地处城区繁华地段,毗邻诸暨行政中心,俯瞰雄伟的浦阳江和葱郁的陶朱山,是城市的标志性建筑。距美丽的西施故里景区仅5分钟车程,距诸暨火车站16分钟车程。酒店周边配套娱乐及餐饮为一体的大型购物中心和仿古商业街,提供便捷的环境。酒店拥有363间宽敞的高空观景客房和套房,设计灵动,配套齐全,豪华的甜梦之床体验,让您享有安心的睡眠。3000平方米灵活的会议和宴会场地,精心打造的户外露台可供就餐和特色宴会使用。酒店设有创新时尚的全日餐厅,典雅的云端中餐厅,大堂吧,室内健身中心和豪华游泳池等娱乐设施。酒店高雅现代化的设施和卓越的服务理念,极富地方特色的艺术装饰,适合商务旅行者、家庭客户、度假及会议、婚宴、宴请、朋友聚会和打卡,满足您的品味和需求。