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【岗位职责】
1、迎接问候宾客，在宾客面前随时保持整洁友好愉快的形象，确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名。
3、熟练掌握店内外信息，向宾客提供礼貌周全的服务。
4、了解酒店的相关活动，可向宾客详细介绍酒店康乐部的活动。
5、对于宾客的要求、不满和需要及时做出回应及时向领班或部门经理汇报。
岗位任职资格：
1、中专及以上学历；2、年龄45周岁及以下；3、热爱本职工作，有较强的事业心和责任感。
年龄要求：18-45岁 
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酒店业--国际高端酒店/5星级
100-499人
国有企业
非凡藏家 经典永恒 杭州武林洲际酒店现以全新身份闪耀城央，延续经典。酒店坐落镌刻杭城印记的武林广场，紧邻千年京杭大运河，步行可至闻名遐迩的西湖风景区，是集商务出行休闲旅居于一体的奢华新地标。酒店拥有203间舒适典雅的客房与套房、四间汇聚中西风味的餐厅与 酒廊，约1550平米的会议空间、功能完备的泳池与健身设施，更可满足商务与休闲多样需求。既可漫步于充满市井烟火的老城区，探索杭州的岁月肌理，偶遇巷陌间的地道风味；亦可置身于繁华城央的僻静府邸，聆听怀旧唱片机的袅袅之音，细嗅酒店特别准备的四时花香，品味带有城市记忆的珍馐名肴，尽情感受杭州古今交融的城市魅力与浪漫情怀，邂逅酒店为宾客呈献的非凡体验，开启奢华旅行的洲际人生。 The Incredible Collector’s Mansion, Timeless ClassicsInterContinental Hangzhou Wulin unveils under a distinguished new identity, carrying forward its legacy of luxury hospitality. Located at the iconic Wulin Square, etched with Hangzhou's cultural imprint and adjacent to the millennia-old Grand Canal, with only a few minutes' walk to the renowned West Lake, this luxurious new landmark is perfect for business stays and leisure getaways, embodying a fusion of heritage and modernity. The hotel has 203 comfortable and elegant rooms and suites, four restaurants and bar featuring Eastern and Western flavours, around 1550 sqm of versatile meeting space, and comprehensive fitness facilities including a swimming pool. Guests may wander through the vibrant, time-honoured neighborhoods, tracing the city’s cultural footprints and discovering hidden local flavours along the alleyways. Or they may retreat to this tranquil haven in the midst of a dynamic metropolis, where the soft melodies of a vintage record player fill the air, seasonal floral fragrances greet the senses, and refined cuisine evokes the taste of memories. Here, the timeless romance and harmonious blend of old and new Hangzhou unfold, inviting travelers to encounter incredible experiences and embark on a luxury journey living the InterContinental life.
