• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 人性化管理
• 年度旅游

Duties and Supporting Responsibilities



Administration
·         Must have good food and beverage knowledge
·         Start and finish shifts at the correct time
·         Must be able to set up tables for all meal periods
·         Must be able to set up service stations
·         Must be familiar with all billing procedures
·         Must be capable of handling all relevant equipment
·         Attend daily meetings
·         Attend all mandatory training sessions arranged by MO
·         Monitor and supervise small VIP/private dining functions that are not handled by banqueting
·         Ensure correct quality, presentation and delivery of all dishes and drinks
·         Perform all administrative tasks designated to him/her by management
 


Requirements



Mandatory



? Have a minimum of 2 years experience in a luxury establishment 
? Have a keen interest in food and the culinary ambitions of the establishment.
? Willing to work a flexible schedule and holidays. 
? Work in a safe, prudent and organized manner
? Have an in-depth knowledge of food and preparation 
? Have a good knowledge of wine and beverages
? Be able to relate to all levels of guests and management
? Have the ability to handle multiple tasks at one time
? Have excellent communication and organization skills 
? Be able to consistently delight and satisfy our guest 
? Have the ability to handle guest requests in a detailed manner 
? Reading, writing and oral proficiency in the English and local language
? Professional appearance and demeanor at all times
? Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge
? Be aware and adhere to key MOHG competencies:
o Delighting our Clients
o Working together as Colleagues
o Promoting a Climate of Enthusiasm
o Being the Best
o Delivering Shareholder Value
o Playing by the rules
o Acting with responsibility



Desirable



? Actively looking to be ‘Best in class’
? Actively looking to use the career development within MOHG
? Desire to understand and research competition
? Committed to improvement and knowledge of hospitality outside work.
? Multi-lingual
? Knowledge of specific hospitality industry applications is desirable



工作职责
 
部门管理
·         必须有良好的餐饮知识
·         准时开始和完成轮班
·         必须能够为任何用餐搭台
·         必须能够搭服务台
·         必须熟悉所有账单程序
·         必须能够控制相关设备
·         参加每日会议
·         参加所有文华组织的培训课程
·         不由宴会厅处理，在小型重要客人/私密性客人用餐时提供服务
·         确保高质量，正确的出品和传送所有食品和饮料
·         完成所有管理层指派的任何行政任务



职位要求



必须具备
? 在相关餐饮方面至少有2年工作经历
? 对食品和烹饪有着浓厚的兴趣
? 愿意在弹性时间和假期期间工作 
? 必须在安全，谨慎，有组织的方式下工作
? 对食物和准备方面有深厚的知识
? 对酒水饮料有深刻了解
? 有能力使所有层次的客人和管理层相处融洽
? 有能力在同一时间处理多种任务
? 有良好的沟通和组织能力技巧
? 能够让我们的客人感到一贯的喜悦满意
? 有能力细心的处理客人的要求
? 当地语言和英语阅读，书写，口语流利
? 在任何时候保持职业精神和风度
? 具备数学技巧，电脑软件能力（按照要求）和一些酒店的运行知识
? 知晓并坚持上海浦东文华能力的关键点：
o 使客人感到满意
o 如同员工一样一起工作
o 促进气候的热情
o 做到最好
o 传递股东价值
o 在规则下做事
o 做到有责任心






可以具备
? 积极成为“行业中的最好”
? 积极在上海文华东方酒店里有职业发展
? 渴望理解和研究竞争
? 坚持改进和工作外知识的获取
? 多语种
? 具有特定酒店行业知识应聘者为先

上海浦东文华东方酒店之旅文华东方作为一家屡获殊荣的酒店集团，在一些全球最受欢迎的目的地拥有并经营奢华酒店及酒店管理式住宅。每一家文华东方酒店都定位当地市场的领导者，在传递当代奢华及体现各地特色的同时，反应出集团东方色彩的传统。上海浦东文华东方酒店位于黄浦江畔，酒店备受瞩目，是文华东方酒店集团在中国的经济之都开设的第一家豪华酒店。酒店座落在浦东的心脏地带，陆家嘴金融贸易区内摩天大厦之中，紧邻中信泰富的陆家嘴滨江金融城标志性的建筑浦江双辉大厦；文华东方以其传奇式服务和彰显当代建筑设计格调的酒店建筑群，让我们宾客独享尊贵的入住体验。我们能够为您提供：具有极大市场竞争力的薪酬待遇。节日福利、年终奖金等丰富的福利待遇。提供免费员工餐厅四餐，为员工配备完善的四人间宿舍，拎包入住即可。入职享有五险一金的正规社保。加入文华东方，享受全年至少10天年假。享受全球文华东方酒店超值员工折扣价。完善的国际化培训体系帮您更好更快速地成长。文华东方集团全球酒店间的交流学习及内部调转机会。丰富多样的员工活动。人才及文化部接待时间时间：每周一至周五 上午9点至下午6点地点：浦东南路111号人才及文化部（LG1地下二层）