招聘洗衣房经理_太原茂业JW万豪酒店招聘信息-138job.com

【岗位职责】

1、负责洗衣房的整体经营和运作；分配督导员工工作，制定筹备计划。

2、确保洗衣房区域的干净整洁。

3、检查洗衣房的设施和管理，抽查及提升本部门整体工作质量及工作效率。

4、确保部门成本及各项费用，得以良好的控制。

5、确保所有洗衣房员工遵循品牌承诺并始终提供优异的对客服务。

6、礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决。

7、保持与顾客和同事的良好合作关系。

8、理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。

【岗位要求】

1、8年以上工作经验，2年以上同岗位工作经验，具有大型国际高端酒店筹备经验为佳

2、熟悉洗衣房专业知识、管理、服务流程和质量标准；熟练使用电脑。

3、具有组织协调能力、应变能力以及文字表达能力。

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