招聘运营总监Director of Operation_昆明索菲特大酒店招聘信息-138job.com

主要职责
Primary Responsibilities
1.管理酒店的运作，以此实现酒店利益的最大化，确保对客人的服务和产品的质量。
Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
2.发展，建议，实行和管理运做作部门的年度和长期目标。
Develop, recommend, implement and manage the operational department’s annual and long term goals.
3.确保运作部门用最少的成本，达到最大的收益和利润潜力。
Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs.
4.按预算管理运作成本，同时收集和报告财务信息给总经理。
Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager.
5.管理运作部门的工作成效，如培训，发展，辅导和顾问，进行绩效评价和解决部门成员和经理的问题。
Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers.
6.确保最佳地遵守企业审计重点。
Ensures optimal compliance with corporate focus audit.
7.估计客人需求的改变，住客本身结构和竞争的情况，推荐适合的产品和服务。
Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
8.确保客人和员工的满意，同时保持市场竞争力和卓越的财务业绩。
Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.
9.对客人的情况进行预见和反应，建立前置性的活动程序以促进客人的满意度。
Anticipate and address guest issues and establish proactive processes to promote guest Satisfaction.

知识和经验Knowledge and Experience
1.对餐饮行业保持极高的热忱与激情。
Passionate about F&B.
2.强大的领导能力，运营能力及组织能力。
Strong leadership, operational and organizational skills.
3.具有与国有企业（SOE）业主合作的经验。
Previous exposure to SOE Owner.
4.具备推动商业成果（即提升收入）的出色能力。
Proven ability to drive commercial results (=revenue).
5.大专或以上学历。
College degree or above.
6.十年或以上五星级国际品牌酒店管理工作的经验。
At least Ten years of management experience in a five-star international brand hotel.
7.有良好的英语能力。
Fluent oral and written English.

昆明索菲特大酒店位于中国云南省省会城市昆明，四季如春的气候及淳朴的自然人文环境让这座城市历来享有“春城”美誉。Sofitel Kunming is located in Kunming, capital city of Yunnan Province, P. R. China and known as the 'Spring City' with a pristine enviroment and pleasant, mild weather throughout the year.位于昆钢大厦（多功能物业建筑，包括写字楼、酒店及零售商店）的昆明索菲特大酒店共50层，拥有397间客房及套房、行政楼层、3个餐厅（Kwee Zeen国际餐厅、云轩中餐厅及澜餐厅）、2个酒吧（大堂吧及悦吧）、灵感会议（780平方米大宴会厅、380平米多功能厅及8个会议室）、So Spa水疗中心、So Fit健身中心及室内泳池。The hotel, housed in the 50 Floor KISC Edifice multiuse high-rise tower (Offices, Hotel and Retail) includes; 397 guest rooms and suites, Club Millesime, 3 restaurants (Kwee Zeen International Restaurant, Le Chinois Chinese Restaurant and LAN Restaurant), 2 bars (Lobby Bar and Voyage), Inspired Meeting™ (780m2 Ballroom, 380m2 Multi-function room, 8 meeting rooms), So Spa, So Fit and Indoor Swimming Pool.昆明索菲特大酒店公开招聘时，从未授权任何中介机构进行代招，所有职位均是酒店直接招聘，并且均是按照国家相关法律法规，并通过正规渠道进行招聘，不以任何形式向应聘者收取押金、体检费、证件等，请大家提高警惕。酒店指定招聘电话号码：0871-6863 8108（直线）/0871-6863 9888-7117，招聘邮箱：H8529-HR8@sofitel.com，招聘地址：云南省昆明市环城南路777号昆明索菲特大酒店-1层，欢迎广大应聘者来电或发邮件咨询，谢谢！职位申请者敬请携带一张一寸彩色证件照、身份证及相关资质证书进行面试。