PURPOSE OF POSITION 目的
To manage sales activities in line with the annual sales and marketing plan and to
achieve/exceed budget in executing the sales strategy of the Hotel.
根据年度市场销售计划管理销售活动并执行酒店销售策略实现或超额完成预算。
KEY ROLES & RESPONSIBILITIES 主要角色&职责
· Achieve daily targeted number of sales calls with effectiveness.
· 高效率地完成每天的电话销售拜访
· Develop business leads for the Hotel on weekly basis.
· 每周为酒店发展新的商务机会
· Prepare monthly Hit List of accounts to penetrate for the following month.
· 每月准备下个月份的待开发客户清单
· Plan a minimum of 2 site inspections/entertainment meeting per week to qualified potential accounts or new accounts.
· 每周针对潜在/新客户至少安排两次考察或娱乐会议
· Prepare monthly action plan for main market segment.
· 每月针对市场划分准备销售活动计划
· Monthly review account profile/based on room nights production and average rate.
· 每月根据酒店间夜产量以及平均房价回顾客户档案
· Monitor Competitors Rate Strategy, Account penetration and Marketing activities to maintain a competitive edge.
· 监视竞争对手价格策略客户渗透情况和市场活动保证酒店绝对的竞争力
· Fully responsible of accounts under his/her management, including contracting updating profile and renewing contracts.
· 全权负责客户管理包括出合同更新档案以及更新合同内容
· Update management on VIP arrivals and meet and greet accordingly.
· 通知酒店管理层 VIP 客户抵店与客户见面并欢迎
· Cross-sell sister properties & update DOS on global accounts’ potential for GSO target.
· 依据集团的全球潜在客户销售指标销售姊妹酒店并汇报至销售总监
· Conduct negotiations to achieve the best profit and rates for the Hotel.
· 通过销售谈判实现酒店的最大利润和最高价格
· Attend hotel client events and local community business events and networking.
· 参加酒店客户的活动以及当地社区或网络会议
· Daily report to the DOS on market trends and business leads.
· 每天将市场形势和新的生意报告至销售总监
· Performs related duties and special projects assigned.
· 承担相关的任务和特别分配的项目
PERSONAL ATTRIBUTES 个人技能
· Ability to prioritize, organize work assignments and follow-up
· 能够得体地组织工作分配与跟进
· Ability to execute a multitude of tasks on a timely basis
· 能够同时执行多项任务
· Ability to promote positive relationships with guests and staff
· 能够与客户和员工发展积极的人际关系
· Ability to ensure security and confidentiality of guests and hotel data
· 能够保障客户以及酒店资料的安全与机密性
· Ability to work independently without direct supervision as well as cohesively as a team
· 能够不依赖直接指示和团队紧密协作独立完成工作
· Ability to be a clear thinker, analyze and resolve problems with good judgment
· 能够思维清晰有能力凭借准确判断力分析并解决问题
· Outstanding writing and oral communication skills; ability to interface confidently with high profile customers and media.
· 出色的写作和口语能力能够与重要客户和媒体自信的对接
EXPERIENCE 经验
· Minimum one+ years’ experience in hotel operations, related to or preferably in
· corporate sales
· 至少一年以上公司销售或相关的酒店运营经验
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Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 287 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾,12公里纯美白沙延绵,是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米,拥有11万平方米郁葱热带花园环绕,营造出静谧的自然环境,宛若将宾客包裹在一片宁静的绿洲中。酒店拥有287间格调高雅的客房和32栋私密精致的私人别墅,5间各具特色的餐厅与酒吧分别提供中餐,亚洲餐食和西餐,时尚入流,中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围,是品质旅行者的心灵栖所,为每一位到访的宾客传递触动心灵的奢华。