【岗位职责】
1、负责酒店泳池区域的日常安全巡视,及时发现并消除安全隐患,确保泳池及周边环境安全有序。
2、严格执行泳池安全管理制度,对游泳人员进行安全监督,及时劝阻、制止危险行为,防止溺水等安全事故发生。
3、熟练掌握急救技能和泳池救生操作流程,遇到突发状况时迅速响应,实施有效救援并第一时间启动应急处理程序。
4、维护泳池水质卫生,配合相关部门做好水质检测、清洁消毒及设备日常检查维护工作,确保符合卫生标准。
5、为宾客提供友好、专业的服务指引,解答关于泳池使用时间、设施配备及安全注意事项等方面的咨询。
6、做好当班值班记录,详细登记异常情况、处理结果及交接班事项,确保信息传递准确完整。
【岗位要求】
1、持有有效的救生员职业资格证书,具备扎实的游泳技能和水中救援能力。
2、身体健康,反应敏捷,具备良好的观察力和应急判断能力,能适应户外或室内泳池环境下的站立及巡视工作。
3、责任心强,工作认真细致,具有高度的安全意识和风险防范意识,能够坚守岗位、恪尽职守。
4、具备良好的沟通表达能力和服务意识,能与宾客及同事进行有效协作,维护酒店专业形象。
5、有酒店或大型游泳场所救生工作经验者优先考虑,同时欢迎无经验但愿意学习成长的新人加入,入职后将提供系统培训。
6、能够适应轮班工作制,包括周末及节假日排班安排。
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杭州西湖花港费尔蒙酒店坐落于西湖核心景区杨公堤1号,与西湖十景之一的“花港观鱼”仅一街之隔,是雅高集团旗下百年奢华品牌费尔蒙首次落地杭州的标杆之作。酒店由浙江省旅游投资集团联合雅高集团共同打造,由国际知名设计团队CCD操刀设计,将宋韵江南美学与现代奢华服务理念深度融合,在西湖边的湖山竹影间打造一处兼具文化底蕴与奢华度假体验的风尚聚会中心与城市风华地标。费尔蒙是全球无数重大事件和难忘时刻的见证者和参与者。庆典艺术,始于 1907,自首家费尔蒙酒店诞生以来,秉持为你典时成金的品牌定位,诚邀全球宾客让每个瞬间都值得庆祝,将时光打造成历久弥新的独特回忆。酒店前身为承载杭州半个多世纪城市记忆的花港饭店,历经数年匠心改造后,将以125间宽绰私密的景观客房、特色餐饮空间、沉浸式水疗中心及专属文化体验,为宾客呈现西湖畔的奢华度假体验,将身心无界的悦养时光,融于旅途点滴。杭州西湖花港费尔蒙酒店预计于2027年第二季度启幕,作为费尔蒙在中国极具诗意的城市风华地标酒店之一,以挚诚服务诠释「为你典时成金」。我们诚邀热爱服务、认同文化赋能奢华理念的同仁并肩同行,续写百年费尔蒙的崭新篇章。Fairmont Hangzhou West Lake is strategically located at No.1 Yanggong Causeway in the core area of West Lake, just across the street from Viewing Fish at Flower Harbour, one of the Top Ten Scenes of West Lake. It marks the landmark debut of Fairmont, Accor’s century-old luxury brand, in Hangzhou. Jointly developed by Zhejiang Tourism Investment Group and Accor Group, the hotel is designed by the world-renowned design studio CCD, seamlessly integrating Song-dynasty Jiangnan aesthetics with modern luxury service philosophies, the hotel stands as an unrivaled presence and a true social epicenter — an exclusive high-end retreat nestled among the lakes, hills and bamboo groves of West Lake.Rooted in Fairmont iconic Art of Celebration (Since 1907), Fairmont positions to Make Special Happen by turning moments into special memories through sincere, heartfelt service.Evolved from the historic Huagang Hotel - a cherished landmark embodying over half a century of Hangzhou’s urban memories, the hotel has been meticulously renovated. Boasting 125 spacious and private view rooms, distinctive dining venues, an immersive spa and bespoke cultural experience , it delivers exceptional luxury resort moments by West Lake, allowing every guest to embrace time well spent.Scheduled to open in Q2, 2027, Fairmont Hanghzou West Lake presents unparalleled cultural offerings and stands as one of brand iconic hotels with unrivaled urban presence in China, we sincerely welcome passionate service professionals who embrace the concept of "culture-empowered luxury" to join us, and co-write a brand new chapter for this distinguished century-old luxury brand by the West Lake.