【岗位职责】
1、负责酒店客人的日常接送服务,确保准时、安全、礼貌地将客人送达目的地;
2、根据酒店安排,完成车辆调度任务,包括机场、火车站及市内各点的往返接送;
3、做好车辆的日常检查、清洁与维护保养,保持车况良好、车内整洁,及时上报车辆故障或异常情况;
4、严格遵守交通法规及酒店行车安全制度,杜绝危险驾驶行为,保障行车安全;
5、协助行李员装卸客人行李,并在乘车过程中提供必要的帮助与信息咨询服务;
6、熟悉杭州市区及周边主要道路、旅游景点和交通状况,合理规划行车路线,提高运营效率;
7、认真填写车辆使用记录、出车台账及相关表单,按时完成交接班工作;
8、配合酒店完成重要宾客、VIP接待及临时性用车任务,服从上级调度安排。
【岗位要求】
1、持有有效机动车驾驶证(C1及以上),驾驶技术娴熟,无重大交通事故记录;
2、学历、工作经验、年龄均不限,但需具备良好的服务意识和职业素养;
3、熟悉杭州本地路况,能适应弹性工作时间,包括早班、晚班及节假日加班;
4、品行端正,责任心强,工作认真细致,具备良好的沟通能力和礼仪规范;
5、身体健康,无妨碍安全驾驶的疾病或生理缺陷;
6、有酒店、客运或商务司机经验者优先考虑,退伍军人优先;
7、仪表整洁,举止得体,能维护酒店品牌形象,严格遵守保密制度。
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杭州西湖花港费尔蒙酒店坐落于西湖核心景区杨公堤1号,与西湖十景之一的“花港观鱼”仅一街之隔,是雅高集团旗下百年奢华品牌费尔蒙首次落地杭州的标杆之作。酒店由浙江省旅游投资集团联合雅高集团共同打造,由国际知名设计团队CCD操刀设计,将宋韵江南美学与现代奢华服务理念深度融合,在西湖边的湖山竹影间打造一处兼具文化底蕴与奢华度假体验的风尚聚会中心与城市风华地标。费尔蒙是全球无数重大事件和难忘时刻的见证者和参与者。庆典艺术,始于 1907,自首家费尔蒙酒店诞生以来,秉持为你典时成金的品牌定位,诚邀全球宾客让每个瞬间都值得庆祝,将时光打造成历久弥新的独特回忆。酒店前身为承载杭州半个多世纪城市记忆的花港饭店,历经数年匠心改造后,将以125间宽绰私密的景观客房、特色餐饮空间、沉浸式水疗中心及专属文化体验,为宾客呈现西湖畔的奢华度假体验,将身心无界的悦养时光,融于旅途点滴。杭州西湖花港费尔蒙酒店预计于2027年第二季度启幕,作为费尔蒙在中国极具诗意的城市风华地标酒店之一,以挚诚服务诠释「为你典时成金」。我们诚邀热爱服务、认同文化赋能奢华理念的同仁并肩同行,续写百年费尔蒙的崭新篇章。Fairmont Hangzhou West Lake is strategically located at No.1 Yanggong Causeway in the core area of West Lake, just across the street from Viewing Fish at Flower Harbour, one of the Top Ten Scenes of West Lake. It marks the landmark debut of Fairmont, Accor’s century-old luxury brand, in Hangzhou. Jointly developed by Zhejiang Tourism Investment Group and Accor Group, the hotel is designed by the world-renowned design studio CCD, seamlessly integrating Song-dynasty Jiangnan aesthetics with modern luxury service philosophies, the hotel stands as an unrivaled presence and a true social epicenter — an exclusive high-end retreat nestled among the lakes, hills and bamboo groves of West Lake.Rooted in Fairmont iconic Art of Celebration (Since 1907), Fairmont positions to Make Special Happen by turning moments into special memories through sincere, heartfelt service.Evolved from the historic Huagang Hotel - a cherished landmark embodying over half a century of Hangzhou’s urban memories, the hotel has been meticulously renovated. Boasting 125 spacious and private view rooms, distinctive dining venues, an immersive spa and bespoke cultural experience , it delivers exceptional luxury resort moments by West Lake, allowing every guest to embrace time well spent.Scheduled to open in Q2, 2027, Fairmont Hanghzou West Lake presents unparalleled cultural offerings and stands as one of brand iconic hotels with unrivaled urban presence in China, we sincerely welcome passionate service professionals who embrace the concept of "culture-empowered luxury" to join us, and co-write a brand new chapter for this distinguished century-old luxury brand by the West Lake.