【岗位职责】
1、负责吧台日常运营管理,确保出品质量、服务标准与卫生安全符合酒店要求。
2、根据季节与客人需求,研发并更新鸡尾酒单、特色饮品,提升饮品创意与口感。
3、监督库存管理,控制酒水成本与损耗,定期盘点并提交采购建议。
4、带领与培训调酒师团队,提升成员专业技能、服务意识及团队协作能力。
5、与前台、餐饮等部门协调配合,确保宾客服务流程顺畅,处理特殊需求与投诉。
6、参与酒店主题活动、宴会或VIP接待,设计并执行定制化调酒方案。
7、维护吧台设备及环境,保障操作安全与合规性。
8、关注行业趋势与竞品动态,持续优化饮品策略,提升吧台营收与口碑。
【岗位要求】
1、熟悉各类酒水知识、调酒技术及经典/现代鸡尾酒配方,具备独立研发能力。
2、具备良好沟通与客户服务意识,能营造轻松、专业的吧台氛围。
3、有团队管理或带领新人的经验(可接受无经验但需具备强烈学习意愿与潜力)。
4、责任心强,注重细节,能在高峰时段保持高效与质量。
5、持有相关调酒证书或培训证明者优先。
6、热爱调酒文化,对创新与品质有追求,适应酒店行业弹性工作制(含晚班及节假日)。
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杭州西湖花港费尔蒙酒店坐落于西湖核心景区杨公堤1号,与西湖十景之一的“花港观鱼”仅一街之隔,是雅高集团旗下百年奢华品牌费尔蒙首次落地杭州的标杆之作。酒店由浙江省旅游投资集团联合雅高集团共同打造,由国际知名设计团队CCD操刀设计,将宋韵江南美学与现代奢华服务理念深度融合,在西湖边的湖山竹影间打造一处兼具文化底蕴与奢华度假体验的风尚聚会中心与城市风华地标。费尔蒙是全球无数重大事件和难忘时刻的见证者和参与者。庆典艺术,始于 1907,自首家费尔蒙酒店诞生以来,秉持为你典时成金的品牌定位,诚邀全球宾客让每个瞬间都值得庆祝,将时光打造成历久弥新的独特回忆。酒店前身为承载杭州半个多世纪城市记忆的花港饭店,历经数年匠心改造后,将以125间宽绰私密的景观客房、特色餐饮空间、沉浸式水疗中心及专属文化体验,为宾客呈现西湖畔的奢华度假体验,将身心无界的悦养时光,融于旅途点滴。杭州西湖花港费尔蒙酒店预计于2027年第二季度启幕,作为费尔蒙在中国极具诗意的城市风华地标酒店之一,以挚诚服务诠释「为你典时成金」。我们诚邀热爱服务、认同文化赋能奢华理念的同仁并肩同行,续写百年费尔蒙的崭新篇章。Fairmont Hangzhou West Lake is strategically located at No.1 Yanggong Causeway in the core area of West Lake, just across the street from Viewing Fish at Flower Harbour, one of the Top Ten Scenes of West Lake. It marks the landmark debut of Fairmont, Accor’s century-old luxury brand, in Hangzhou. Jointly developed by Zhejiang Tourism Investment Group and Accor Group, the hotel is designed by the world-renowned design studio CCD, seamlessly integrating Song-dynasty Jiangnan aesthetics with modern luxury service philosophies, the hotel stands as an unrivaled presence and a true social epicenter — an exclusive high-end retreat nestled among the lakes, hills and bamboo groves of West Lake.Rooted in Fairmont iconic Art of Celebration (Since 1907), Fairmont positions to Make Special Happen by turning moments into special memories through sincere, heartfelt service.Evolved from the historic Huagang Hotel - a cherished landmark embodying over half a century of Hangzhou’s urban memories, the hotel has been meticulously renovated. Boasting 125 spacious and private view rooms, distinctive dining venues, an immersive spa and bespoke cultural experience , it delivers exceptional luxury resort moments by West Lake, allowing every guest to embrace time well spent.Scheduled to open in Q2, 2027, Fairmont Hanghzou West Lake presents unparalleled cultural offerings and stands as one of brand iconic hotels with unrivaled urban presence in China, we sincerely welcome passionate service professionals who embrace the concept of "culture-empowered luxury" to join us, and co-write a brand new chapter for this distinguished century-old luxury brand by the West Lake.