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【岗位职责】
1. 制定并执行酒店客房、会议及宴会等产品的销售策略，完成个人及团队销售指标。
2. 开拓并维护企业客户、旅行社、会务公司等渠道资源，建立长期合作关系。
3. 负责客户需求沟通、合同谈判、签约及后续服务跟进，确保客户满意度。
4. 分析市场动态及竞争对手情况，定期提交销售报告与市场分析，为决策提供依据。
5. 协同市场传讯团队策划并执行线上线下推广活动，提升酒店品牌知名度。
6. 参与酒店重要客户接待及商务谈判，维护高端客户关系。
【岗位要求】
1. 学历、经验、年龄不限，具备酒店销售或相关行业经验者优先。
2. 具备良好的沟通谈判能力和客户服务意识，能独立完成销售全流程。
3. 了解杭州本地及周边酒店市场，拥有企业客户或渠道资源者优先。
4. 具备较强的抗压能力和目标导向意识，能适应出差及灵活工作时间。
5. 熟练使用办公软件及CRM系统，具备基础的数据分析能力。
6. 团队合作精神强，能主动配合部门完成跨部门协作任务。
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酒店业--国际高端酒店/5星级
100-499人
国有企业
杭州西湖花港费尔蒙酒店坐落于西湖核心景区杨公堤1号，与西湖十景之一的“花港观鱼”仅一街之隔，是雅高集团旗下百年奢华品牌费尔蒙首次落地杭州的标杆之作。酒店由浙江省旅游投资集团联合雅高集团共同打造，由国际知名设计团队CCD操刀设计，将宋韵江南美学与现代奢华服务理念深度融合，在西湖边的湖山竹影间打造一处兼具文化底蕴与奢华度假体验的风尚聚会中心与城市风华地标。费尔蒙是全球无数重大事件和难忘时刻的见证者和参与者。庆典艺术，始于 1907，自首家费尔蒙酒店诞生以来，秉持为你典时成金的品牌定位，诚邀全球宾客让每个瞬间都值得庆祝，将时光打造成历久弥新的独特回忆。酒店前身为承载杭州半个多世纪城市记忆的花港饭店，历经数年匠心改造后，将以125间宽绰私密的景观客房、特色餐饮空间、沉浸式水疗中心及专属文化体验，为宾客呈现西湖畔的奢华度假体验，将身心无界的悦养时光，融于旅途点滴。杭州西湖花港费尔蒙酒店预计于2027年第二季度启幕，作为费尔蒙在中国极具诗意的城市风华地标酒店之一，以挚诚服务诠释「为你典时成金」。我们诚邀热爱服务、认同文化赋能奢华理念的同仁并肩同行，续写百年费尔蒙的崭新篇章。Fairmont Hangzhou West Lake is strategically located at No.1 Yanggong Causeway in the core area of West Lake, just across the street from Viewing Fish at Flower Harbour, one of the Top Ten Scenes of West Lake. It marks the landmark debut of Fairmont, Accor’s century-old luxury brand, in Hangzhou. Jointly developed by Zhejiang Tourism Investment Group and Accor Group, the hotel is designed by the world-renowned design studio CCD, seamlessly integrating Song-dynasty Jiangnan aesthetics with modern luxury service philosophies, the hotel stands as an unrivaled presence and a true social epicenter — an exclusive high-end retreat nestled among the lakes, hills and bamboo groves of West Lake.Rooted in Fairmont iconic Art of Celebration (Since 1907), Fairmont positions to Make Special Happen by turning moments into special memories through sincere, heartfelt service.Evolved from the historic Huagang Hotel - a cherished landmark embodying over half a century of Hangzhou’s urban memories, the hotel has been meticulously renovated. Boasting 125 spacious and private view rooms, distinctive dining venues, an immersive spa and bespoke cultural experience , it delivers exceptional luxury resort moments by West Lake, allowing every guest to embrace time well spent.Scheduled to open in Q2, 2027, Fairmont Hanghzou West Lake presents unparalleled cultural offerings and stands as one of brand iconic hotels with unrivaled urban presence in China, we sincerely welcome passionate service professionals who embrace the concept of "culture-empowered luxury" to join us, and co-write a brand new chapter for this distinguished century-old luxury brand by the West Lake.
