【岗位职责】
1、制定及执行饭店市场销售计划
2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。
3、分析市场动向、特点和发展趋势,设立市场目标。
4、走访客户,根据市场变化,并不断改进服务工作。
5、审核服务活动的策划方案,组织员工工作。
6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。
7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。
8、对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。
【岗位要求】
1、5年以上同岗位工作经验。
2、按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。
3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。
4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。
5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。
6、英语口语和书写流利。
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杭州西湖花港费尔蒙酒店坐落于西湖核心景区杨公堤1号,与西湖十景之一的“花港观鱼”仅一街之隔,是雅高集团旗下百年奢华品牌费尔蒙首次落地杭州的标杆之作。酒店由浙江省旅游投资集团联合雅高集团共同打造,由国际知名设计团队CCD操刀设计,将宋韵江南美学与现代奢华服务理念深度融合,在西湖边的湖山竹影间打造一处兼具文化底蕴与奢华度假体验的风尚聚会中心与城市风华地标。费尔蒙是全球无数重大事件和难忘时刻的见证者和参与者。庆典艺术,始于 1907,自首家费尔蒙酒店诞生以来,秉持为你典时成金的品牌定位,诚邀全球宾客让每个瞬间都值得庆祝,将时光打造成历久弥新的独特回忆。酒店前身为承载杭州半个多世纪城市记忆的花港饭店,历经数年匠心改造后,将以125间宽绰私密的景观客房、特色餐饮空间、沉浸式水疗中心及专属文化体验,为宾客呈现西湖畔的奢华度假体验,将身心无界的悦养时光,融于旅途点滴。杭州西湖花港费尔蒙酒店预计于2027年第二季度启幕,作为费尔蒙在中国极具诗意的城市风华地标酒店之一,以挚诚服务诠释「为你典时成金」。我们诚邀热爱服务、认同文化赋能奢华理念的同仁并肩同行,续写百年费尔蒙的崭新篇章。Fairmont Hangzhou West Lake is strategically located at No.1 Yanggong Causeway in the core area of West Lake, just across the street from Viewing Fish at Flower Harbour, one of the Top Ten Scenes of West Lake. It marks the landmark debut of Fairmont, Accor’s century-old luxury brand, in Hangzhou. Jointly developed by Zhejiang Tourism Investment Group and Accor Group, the hotel is designed by the world-renowned design studio CCD, seamlessly integrating Song-dynasty Jiangnan aesthetics with modern luxury service philosophies, the hotel stands as an unrivaled presence and a true social epicenter — an exclusive high-end retreat nestled among the lakes, hills and bamboo groves of West Lake.Rooted in Fairmont iconic Art of Celebration (Since 1907), Fairmont positions to Make Special Happen by turning moments into special memories through sincere, heartfelt service.Evolved from the historic Huagang Hotel - a cherished landmark embodying over half a century of Hangzhou’s urban memories, the hotel has been meticulously renovated. Boasting 125 spacious and private view rooms, distinctive dining venues, an immersive spa and bespoke cultural experience , it delivers exceptional luxury resort moments by West Lake, allowing every guest to embrace time well spent.Scheduled to open in Q2, 2027, Fairmont Hanghzou West Lake presents unparalleled cultural offerings and stands as one of brand iconic hotels with unrivaled urban presence in China, we sincerely welcome passionate service professionals who embrace the concept of "culture-empowered luxury" to join us, and co-write a brand new chapter for this distinguished century-old luxury brand by the West Lake.